216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’m very happy with the coverage, but the claims process could use a little work.
I purchased the total health plan with wellness when my little dog was a tiny puppy. Everything listed as covered has been paid promptly. The only issue I have is the electronic claims form pdf. It really doesn’t save much time because although you can fill out the form electronically, you cannot sign the form electronically. You still have to print it, sign it, then scan it back in before you can email it.
Insurer: Nationwide
By: Shelley
So happy to have coverage.
Great service. Prompt clain processing.
Insurer: Nationwide
By: Joan
Slow response on claims and not covering meds without an exact diagnosis
Would not cover meds (gabapentin) because there was no diagnosis. The diagnosis was a visit to the vet who examined the dog and found that there may be nerve damage but could not confirm without MRI and to wait to see if lameness subsided before proceeding. That, to me, is a diagnosis. Also, we do not get responses to our claims for months. I would change insurance companies but am now stuck with Pets Best because this will be a preexisting condition if I choose another insurance company.
Insurer: Pets Best
By: Judi
Bo Appreciation
Very much appreciate the helpful part Nationwide played in Bo's injury and time of need.
Insurer: Nationwide
By: Jesse
Great service!
ASPCA pet insurance has awesome customer service. The claim process was painless and quick!
Insurer: ASPCA
By: Brandon
Ms
I WILL always be grateful for the repayment of the expenses for the hip replacements and all the follow up therapy required for her continued suffering - most most most grateful - as we struggle thru her recovery and dealing with her “handicap” we are sooooo grateful that we didn’t have to deal with and challenges dealing with the insurance payments
Insurer: Nationwide
By: Mandana
The best Insurance Service
I've been a Nationwide Pet Insurance Customer for 9 years and the only thing I can tell is do not hesitate to insure your pets with this company, they are the best! easy claim process and you get paid very fast. I would recommend it 100 %
Insurer: Nationwide
By: Milena
No surprises.
No surprises. Nationwide does exactly what it says it will do when you sign up.
Insurer: Nationwide
By: Vicki
outstanding and responsible service
I have 3 cats, 2 insured with ASPCA and one with another insurance provider. ASPCA is head and shoulders above my other insurance company. ASPCA is responsive, the claims are easy to file,ASPCA keeps me informed every step of the way, and goes out of its way to make sure I understand what is being covered and why. I would have all 3 cats on ASPCA but the third cat was diagnosed with a heart condition while on the other insurance and so I could not switch to ASPCA for his coverage (preexisting condition).
Insurer: ASPCA
By: Sayre
They have really paid on claims for Greta with health problems.
This insurance has given me a great piece of mind knowing I can give her the health h care she needs.
Insurer: Nationwide
By: Marci