216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Figo is perfect
Figo offers affordable coverage. Easy claims, and quick reimbursement. They covered both my dogs knee surgeries in full and paid my claim within 48 hours. Figo has been a life savor!
Insurer: Figo
By: Jennifer
Love Nationwide. Always recommend pet insurance to all pet owners.
Love Nationwide. Always recommend pet insurance to all pet owners.
Insurer: Nationwide
By: Toni
very pleased
I was very happy with the quick response I got from my claims. I had no issues, and received a check in the mail in a short time.
Insurer: Nationwide
By: Anne
Great Insurance
Great insurance company. Reliable and fast. Wish my own personal health insurance responded like Pets Best.
Insurer: Pets Best
By: DB
Misinformation on policies
I was offered a trial at the vet the first visit with my puppu. They wanted to do blood work because he had swollen lymph nodes. I went home and started looking into the policy to see what was covered and saw the pre existing condition in the policy and the wait period. I CALLED. I explained the situation and asked if I was covered. The guy said yes because of how I received my trial. I was put at ease over the news that all the testing I'm now having to do will be covered a bit. He told me I did have to complete my sign up and pay for next month and pick my policy. I was fine doing this. Well now I get notice how none of it will be covered due to pre existing. How the waiting period wasn't waived. Do I just paid for something that wont help things we are experiencing. I plan to go online after this week and try to get my payments refunded. I can get insurance through healthily paws at my job and I'll have that incase of injury. How unlucky to bring a puppy in for an exam. His first with your personal vet and have issues that makes all this worthless.. and how upsetting it is to be told one thing then another. And the way they needed money to not lapse coverage when I called about it. I was having and recommending but I will definitely tell people to be weary.
Insurer: Trupanion
By: Taylor
We couldn't day enough great things!!
We couldn't day enough great things!!! Our dog went in for emergency surgery for a collapsed lung and trupanion was more than fantastic to submit claims with. They were prompt, kind and always helped with any questions. We used both the customer service phone line as well as the online chat service. Because of trupanion, we were able to proceed with surgery and get her back to healthy self. This insurance is affordable and there is NO fine print that holds you back. I recommend trupanion to all of my friends that have pets! The only draw back was that they automatically sent the reimbursement to the VET whereas we had paid out of pocket so the waiting time for the funds was a little longer than the norm.
Insurer: Trupanion
By: Ashley
Not as good as it looks!
I was distressed with two important issues with my policy: 1. Having both a deductible and an eligible cost cap: With long-time experience with insurances, this was the first time that both were applied. 2. Very disappointed and upset that the applied taxes were not covered in eligibility rules. The purpose of insurance is to cover the costs associated with illness or injury. Unfortunately, taxes are apart of the "real costs". Often, these costs are high enough to cause unneeded stress anc hardship. Since they are costs that are associated with the claim, they should be covered.... end of story. Just the taxes on a catastrophic injury to a pet such as mine is financially crippling!!! 3. Visits to the vet in an emergency situation should be eligible! 4. A better job needs to be done to explain the main components of the policy by sales representative to ensure they fully understand their policies. Leaving it to them to simply read themselves is inadequate. In my case, I was told about the deductible but haf no knowledge about the 90% cap or taxes eligibility until later. I fully understand that some of that blame is on me for not comprehensing what I was reading but some of the information was misleading. I am fully supportive of pet insurance but after this experience, I am not sure about recommending this company!
Insurer: Trupanion
By: Todd
Filling out your survey.
So far your insurance product has been of modest value to us as far as what has been covered.
Insurer: Nationwide
By: John
Very easy to file claims with a quick turn around to receive your payments.
The few times I had to call Nationwide with a question, their staff were very friendly, knowledgeable, & efficient. They were also easy to talk with. Claims are easy to file & were paid out in a timely manner.
Insurer: Nationwide
By: Pam
Extremely happy with Nationwide Pet Insurance experience
Very pleased with Nationwide Pet Insurance - I have had many pets over the last 15 years, and have tried multiple pet insurance companies over the years (more recently Trupanion and Healthy Paws in last 10 years). Nationwide with the wellness rider covers everything that the other insurance companies do not (preventative care, office visits) - and they reimburse quickly. Most recently I had a $950 invoice that covered a biopsy and pre-anesthesia package for tumor removal... the vet visit was on a Monday and I had the full (100%) reimbursement in my bank account by Friday (VitusVet app). I'm really impressed with how streamlined this experience with Nationwide has been and the extent of coverage - especially through this difficult time after learning my 9 year old Lab was diagnosed with a malignant tumor.
Insurer: Nationwide
By: Kelli