215,962+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

215,962 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,765 reviews

4.9
Healthy Paws

11,039 reviews

4.9
Fetch

5,345 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 17, 2025

No matter what I don't get approved

No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.

Insurer: Embrace

By: Oz

October 17, 2025

Is there anyway that you can add "Rx…

Is there anyway that you can add "Rx Renewal" to the diagnosis?

Insurer: Embrace

By: Dan

Verified October 17, 2025

Reimbursement

The company has gotten so much better on reimbursement time on claims

Insurer: MetLife

By: Tracy Hand

Verified October 17, 2025

Easy to use app

The app is easy to use. Payment come in a timely manner.

Insurer: MetLife

By: customer

Verified October 17, 2025

Cared about my pet and fast friendly…

Cared about my pet and fast friendly service.

Insurer: Healthy Paws

By: Ken Dase

Verified October 17, 2025

Easy app process to upload documents…

Easy app process to upload documents which in turn creates a claim for you. Status updates are provided once the claim is completed. You get notifications and pretty instant payment if you signed up for electronic payment through zelle.

Insurer: MetLife

By: Pico and Neela Pups

Verified October 17, 2025

Reimbursement is always seamless

Reimbursement has always seamless. Representatives are always friendly and prompt. No horror stories like we hear from folks whose animals are insured by other companies.

Insurer: MetLife

By: Deb and Millie

October 17, 2025

Excellent Experience

I was talking to Aileen Andio and she was amazing. She answered all my questions professionally and was very thorough. She was very helpful and knowledgeable. I look forward to my experience with Fetch.

Insurer: Fetch Canada

By: Sheena Legge

Verified October 17, 2025

A great company

MetLife has made my pet insurance quick and easy. The company has made my life and my pet’s life so easy. There has never been an incident where I had to call because of a complaint or question my coverage. They explain everything and receiving benefits are quick and easy.

Insurer: MetLife

By: Dean Asao

October 17, 2025

I love this company

I love this company! I’ve had dogs my whole life and have never had pet insurance. We now have two, very small dogs and have them both insured with Fetch’s great injury, illness and wellness program that is just perfect for our two littles. Karley was my representative today and she was so friendly, helpful, professional and kind. Thank you, Karley and Fetch! Good job!

Insurer: Fetch

By: Lisa Christianson

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