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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The ease of submission
The ease of submission. They have also gotten some quicker with the reimbursement
Insurer: MetLife
By: Anita
Everyone is very nice!
Everyone is very nice!
Insurer: MetLife
By: Laurie Sweet
Very helpful person on the phone line
Very helpful person on the phone line. She helped me navigate the different parts of the new policy.
Insurer: Nationwide
By: customer
Very friendly and help with my pet…
Very friendly and help with my pet insurance
Insurer: MetLife
By: Joseph Montanaro
Easy system to navigate
Easy system to navigate, quick response, and extremely helpful staff
Insurer: MetLife
By: LORI FLEISCHMAN
Claims
The turn around time for claims is great!
Insurer: MetLife
By: LINDA LEWIS
Very Quick and Simple Process
I found this insurance recommended on Banfield Pet Hospital website. My puppy broke his legs and after a few bills I gathered all the invoices and information and submitted it on the app. Within 2 weeks I had the money back in the account. I was surprised how smooth and easy it was. I was expecting some delays/setbacks from the insurance but it was super quick. 100% recommend. And they give you several options to pay you back so you don’t have to wait 3 weeks for a check on the mail.
Insurer: MetLife
By: Daniel
All the coverage and when I go for…
All the coverage and when I go for wellness exams usually get my money back right away. I wish prescriptions were turned around as quickly
Insurer: MetLife
By: Brian O'connell
Claims were handled quickly.
Claims were handled quickly.
Insurer: MetLife
By: customer
Great fast and professional service.
Great fast and professional service.
Insurer: MetLife
By: Katherine White