216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow response on claims and not covering meds without an exact diagnosis
Would not cover meds (gabapentin) because there was no diagnosis. The diagnosis was a visit to the vet who examined the dog and found that there may be nerve damage but could not confirm without MRI and to wait to see if lameness subsided before proceeding. That, to me, is a diagnosis. Also, we do not get responses to our claims for months. I would change insurance companies but am now stuck with Pets Best because this will be a preexisting condition if I choose another insurance company.
Insurer: Pets Best
By: Judi
Bo Appreciation
Very much appreciate the helpful part Nationwide played in Bo's injury and time of need.
Insurer: Nationwide
By: Jesse
Great service!
ASPCA pet insurance has awesome customer service. The claim process was painless and quick!
Insurer: ASPCA
By: Brandon
Ms
I WILL always be grateful for the repayment of the expenses for the hip replacements and all the follow up therapy required for her continued suffering - most most most grateful - as we struggle thru her recovery and dealing with her “handicap” we are sooooo grateful that we didn’t have to deal with and challenges dealing with the insurance payments
Insurer: Nationwide
By: Mandana
The best Insurance Service
I've been a Nationwide Pet Insurance Customer for 9 years and the only thing I can tell is do not hesitate to insure your pets with this company, they are the best! easy claim process and you get paid very fast. I would recommend it 100 %
Insurer: Nationwide
By: Milena
No surprises.
No surprises. Nationwide does exactly what it says it will do when you sign up.
Insurer: Nationwide
By: Vicki
outstanding and responsible service
I have 3 cats, 2 insured with ASPCA and one with another insurance provider. ASPCA is head and shoulders above my other insurance company. ASPCA is responsive, the claims are easy to file,ASPCA keeps me informed every step of the way, and goes out of its way to make sure I understand what is being covered and why. I would have all 3 cats on ASPCA but the third cat was diagnosed with a heart condition while on the other insurance and so I could not switch to ASPCA for his coverage (preexisting condition).
Insurer: ASPCA
By: Sayre
They have really paid on claims for Greta with health problems.
This insurance has given me a great piece of mind knowing I can give her the health h care she needs.
Insurer: Nationwide
By: Marci
Thank you!
Thank you for helping PJ get the best of care! I think he is finally over the chronic diarrhea! We were having to go out 3-4 times through the night.
Insurer: Nationwide
By: Noreen
Suggest allowing people to make changes to policy online
Hi, I like Nationwide Pet Insurance. I haven't really had any problems. The only thing I would suggest is to allow people to make changes to their plans online. Calling in to make changes is a pain. Thank you, Senta
Insurer: Nationwide
By: Senta