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23,342 Payment Experience 104,505 Claim Coverage 122,826 Customer Service 37,837 Price Satisfaction 14,700 Other

July 02, 2020

Trupanion was there for Stella's surgery

Our 4 year old British lab, Stella, had been in great health, but unfortunately fully tore an ACL/ (CCL) knee ligament, resulting in the need for a major orthopedic surgery - a TPLO. From the moment I contacted Trupanion and spoke with a representative to completing the easy submission of information and invoices online, Trupanion made the entire process seamless. Just a few days later, our insurance reimbursement was deposited in our checking account in plenty of time to pay our credit card bill for veterinary services. I would definitely recommend Trupanion to other pet owners, and recommend subscribing and purchasing when the pets are puppies/kittens.

Insurer: Trupanion

By: Barb

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