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I’ve had a really easy process so far…
I’ve had a really easy process so far with submitting claims- quick response, clear breakdown of coverage, and once approved rapid payouts. I appreciating having MetLife for my senior cat and if you’ve ever questioned the affordability of taking you pet in to the vet this gives me a lot of peace of mind.
Insurer: MetLife
By: AMANDA
Karlie's care
They took good care of me and the bill.
Insurer: MetLife
By: TeresaDebra6 PreveDebra
Nasty automated emails and unable to actually talk to a claims person for specific info
Every time I put in a claim and send invoices, I get an email weeks later that they need more information. I have given you EVERYTHING that was asked for. I called and talked to someone after I resubmitted everything for the second time, and days later I get another email that I need to send in more information. Your company acts like your clients are trying to rob you. It was a wellness visit with immunizations- standard stuff and I sent everything, and they are still saying they need more. It seems that this is standard policy to hold off on paying people.
Insurer: MetLife
By: ANTOINETTE Toni Cosmi
I appreciate the quick responses to my…
I appreciate the quick responses to my claims and friendliness of the representatives.
Insurer: MetLife
By: Tanja
We could not endorse MetLife enough!
We could not endorse MetLife enough!! The speed of coverage, the quality of care/reporting, the ease of use (app/site) and, above all, the customer service… all best in class!
Insurer: MetLife
By: Eduardo A. Braniff
It couldn't be easier!
Once I got the initial setup to my bank completed, and figured out how things work with my first claim, subsequent claims have been a cinch! I just open the app, tap new claim, take a photo of the paperwork, and that's it! Couple days later, my reimbursement is in my bank. I highly recommend MetLife Pet Insurance to any pet owner.
Insurer: MetLife
By: Shawn Haning
MetLife pet insurance.
Excellent pet insurance, great customer service and prompt payments on claims.
Insurer: MetLife
By: linda hazelton
Easy to deal with
Easy to deal with. Only issue I have is that it takes too long for them to review my submissions and issue a refund. 2 weeks in my opinion is too long. If it was not for that, I would give them 5 stars.
Insurer: MetLife
By: Anthony
Super Easy to upload invoice and…
Super Easy to upload invoice and navigate the app to send in claims.
Insurer: MetLife
By: Harpreet Hansra
Filing claims is simple and quick
Filing claims is simple and quick, review and payment also happen quickly. Don't know how this process could be any easier!
Insurer: MetLife
By: Susan Horn