216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I paid 10K over two years to insure my…
I paid 10K over two years to insure my 5 pets. When my Chihuahua tore her ACL, and it cost me 15K for surgeries, they categorized the tear as PREEXISTING because she had a misalignment of her knee. I guess everything is preexisting if you stretch the analysis far enough. They did the same for all of my pets. They work hard to find a way to not pay ANYTHING. Don't waste your money.
Insurer: Figo
By: Karena Reiter
ASPCA is the absolute best!!!!!!
Not only is their insurance great, they really care about our dogs. We always get followup calls about how are dogs are doing after a claim. ASPCA is the best!!!!!!
Insurer: ASPCA
By: Jim
Great insurance company
Im very satisfied with this insurance company. Always a short hold time and a speedy conclusion to my calls. Filing a claim is a breeze.
Insurer: Hartville
By: Christopher
Getting better
The first few claims were easy and smooth! There were a few road blocks that came up with 2 of our claims and I felt like I was constantly calling to make sure it was evening processed. It took weeks to sort out. The last 2 claims have been easy and quick! Submitted and processed in about 9 days!
Insurer: Embrace
By: Kayla
watson
Nationwide Pet Insurance is the best. They paid extremely well when my pet had to have 17 teeth pulled. And I was very surprised how quickly they paid. It was within a week of submitting the claim. I have been with them for over 10 years and I am very happy.
Insurer: Nationwide
By: Carol
Petsbest is a scam...
we recently moved to the US from another country. Took out cat insurance for our cat - took one of the most expensive policies so the only thing that wouldn’t be covered were pre-existing conditions and routine checks. Our claim was denied because “Additional information was required to process this claim. After numerous requests, we were unable to obtain records from your veterinarian. Your claim can be reviewed upon resubmission of the claim with required medical records.” My issue with this is that we were not once contacted by Petsbest. I reached out to them on a chat since it took a long time for my claim to be processed. They said they needed me to send as much information about my cat’s medical history (which was in Belgium up til now) so I did and sent them everything immediately via email. I never got a reply and asked them for an update a couple of weeks later and they said they were sorry for the delay and will get back to me ASAP - which they didnt, I just got this denial. What is really wrong is that they send the denial THE DAY AFTER they took my payment for the next month, which seems really wrong. I also feel that they should not trick people into buying insurance and AFTER paying for several months telling them it could be an option that they cannot insure their pet. This should be checked or confirmed before having people pay. So I have not ONCE been contacted by Petsbest but they do denial my claim because they tried contacting us numerous times? It is impossible that they tried to reach our vet since they do not have her contact info. FYI my cat is 1000% healthy and did not have any medical issues prior to taking the policy
Insurer: Pets Best
By: Stephanie
Very easy to submit claims and new payment option makes things simple
Was very satisfied with the service I received. will highly recommend to friends and family.
Insurer: Nationwide
By: Jantis
So much peace of mind, with excellent service.
I am so happy Lily is insured with Nationwide. The claims we have submitted to date have been easy, and we have received great customer service. I also find the website very user friendly.
Insurer: Nationwide
By: BETH
Best Dog decision we've made
This is the first time we have had pet insurance and we should have done it 9 Airedales ago !! Our daughter researched several pet insurance companies and strongly advised Healthy Paws. Our Airedale is 3 years old and unlike most Airedales has had several expensive health problems ..... we hoped never to have to use the insurance but are very grateful to have it. It is the easiest claim process of any kind of health insurance, download the app, snap a picture of your vet bill,and send to Healthy Paws...... and the reimbursement comes in quickly. On the rare occasion we have had to call with a problem, we have found the customer service people very helpful. It has been such a relief to not worry about the COST of the dog's care , and concentrate on the dog himself......Thank you Healthy Paws
Insurer: Healthy Paws
By: Eileen
Great communication
I was notified at each stage of my claim processing, and when there was a delay due to a high volume of claims, I was notified and received my reimbursement check timely. The process was easy and I am very satisfied. Having a puppy is expensive (especially a Great Dane puppy who is mischievous), but knowing I have help with that is great!
Insurer: Pets Best
By: Brittany