216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to file a claim and super fast payout
I was very happy with the service, it was super easy to file a claim with the Vitus app and received the funds in less than a week. Very happy with the service.
Insurer: Nationwide
By: Alex
Very straightforward claim process and quick payment
Our dog had an eye infection which needed to be examined by the vet who, after a thorough inspection, prescribed antibiotic eye drops. Not a big deal really, but it amounted to over $200. All we had to do is fill in the claims form and then found a check in our mail shortly after with all the explanations for the payment.
Insurer: Nationwide
By: Corinna
My dog has been on a plan with Pets…
My dog has been on a plan with Pets Best for 4 years. I submitted a claim 2 weeks ago and expected a reimbursement after 7-10 days. When I first called to find out why I had not received the reimbursement, I was told it was taking 18 days to process claims. I waited another few days and called again and this time I was told claims were now so far behind due to growth that it could take 25-28 days. I insisted on speaking with a manager and vented my frustration as Pet's Best have processed my payments over the 4 years every month on the scheduled date and if they are getting bigger, they should have planned for this event. I am really unimpressed with them and will definitely shop around as this situation does not leave me confident that they are above board.
Insurer: Pets Best
By: Selwyn Berman
Nationwide Pet insurance is always on your side.
Nationwide has always been there to help and guide. I recommend them to everyone that asks who I use and how I like them
Insurer: Nationwide
By: Keith
Our pet insurance is worth every penny we pay!
As parents of 3 healthy but aging English bulldogs, my husband and I have comfort in knowing we can continue with their excellent care because of your great insurance coverage.
Insurer: Nationwide
By: Pamela
Very reassuring
Amazing service and you eased our mind with the total cost in the end. Simba is healthy and happy now
Insurer: Nationwide
By: Mary
Excellent service and support!
I could not hope for more in keeping my little sweet dog healthy!
Insurer: Nationwide
By: Terrill
So Happy with Claims Processing
It's comforting to know that I can take good care of my furbaby and can get some help with expenses if she gets sick. Thank you for quickly processing claims and making it so easy and stressless to file one.
Insurer: Nationwide
By: DIANE
You are great to work with
I Am thankful for your plan. I’ve had many dogs with many medical expenses ranging from pancreatic issues to diabetes. I want my puppy to have coverage if we need it. I also like the well care coverage and I get reimbursed so fast!! Thank you
Insurer: Nationwide
By: JoAnna