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I have had Trupanion pet Insurance for eight years.
I have had Trupanion pet Insurance for eight years. During this time, I have been extremely pleased with all aspects of this company. Any staff member that has assisted me has always been very helpful. Glad to recommend Trupanion!
Insurer: Trupanion
By: Patricia
I have loved my experience with Trupanion.
I have loved my experience with Trupanion. I always appreciate the personal touch and customer service. Always top notch.
Insurer: Trupanion
By: Stephanie
Incredible service
Your service has been fast and accurate every single time, over the nine and a half years my pup has been insured with you. I recommend Trupanion to everyone.
Insurer: Trupanion
By: Melissa
Jessica was very patient and kind with me.
Jessica was very patient and kind with me. I don't navigate through computer programs easily, she explained everything thoroughly so that I was able to set up my account and submit my claim.
Insurer: Trupanion
By: Denise
My premium has crept up from 35$ to 70$ per month over 4 years with NO CLAIMS WHATSOEVER.
My premium has crept up from 35$ to 70$ per month over 4 years with NO CLAIMS WHATSOEVER. I plan to cancel this week.
Insurer: Trupanion
By: Andres
Pleased with the service.
Pleased with the service.
Insurer: Trupanion
By: Jaleela
Sara was helpful & friendly.
Sara was helpful & friendly. Understood my objection to my claim denial. But as far as the company goes I have some reluctance. It feels like it took quite a long time to review the claim. Then it was denied based on some inaccurate & incomplete information from the vets note. Also I didn't feel like the claim reviewer made the correct assessment on the records by which he/she based the denial. So now I'm having to deal with an appeal situation which is time consuming & frustrating. Trupanion was recommended to me by the vet staff. I've never carried pet insurance so had little knowledge of all the choices. I gave you a neutral rating because I'm not sure how I'll feel as the appeal process unfolds.
Insurer: Trupanion
By: Connie
service coverage communication and speed of claims
service, coverage, communication and speed of claims
Insurer: Trupanion
By: Liz