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Allison was very friendly and helpful.
Allison was very friendly and helpful.
Insurer: Trupanion
By: Brenda
Always responsive to my questions and provides quick and personable responses.
Always responsive to my questions and provides quick and personable responses.
Insurer: Trupanion
By: Janelle
Another Awesome Experience!
AS usually it was so fast and easy. A pleasure!
Insurer: Trupanion
By: Jennifer
Answered my question quickly and easily!
Answered my question quickly and easily! Loved knowing all the claims were grouped together under one new issue, so I wasn't charged the deductible on each claim.
Insurer: Trupanion
By: Elizabeth
BAD customer service
Poor customer service, poor response when disagree with claim or an appeal. And left unfinished a portion of the appeal. NEVER communicated to the owner ONLY the vets office . Changes the deductible process without grandfathering people already with a policy. Horrible customer service because you cannot ever talk with the same representative. The sad part is that CVTs review the appeal and not a veterinarian. They have paid claims going forward with less complicated however an old appeal remains.
Insurer: Trupanion
By: Lisa
Claim was fast and easy.
Claim was fast and easy.
Insurer: Trupanion
By: Kristine
Customer is alive and well!
Effortless on my part. Very efficient claims handling by Trupanion which allows me to concentrate on the care of my pet. I couldn't be happier with your services !
Insurer: Trupanion
By: Carol