216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wish I had enrolled my previous pets as this is such a good investment for my dog.
Rusty is in excellent health. Having this pet insurance has helped a great deal. I had thought about enrolling my previous pets but never did. This I regret! Each time I submit a claim it is done with ease and I never worry about it being processed.
Insurer: Nationwide
By: Julie
Mitzi is doing very well
I am having a much better experience than with another pet insurance company. Mitzi is doing as well as can be expected for her age, not sure exactly how old she is but somewhere around 15 is our guess. She will be with me 14 years in February and we are at least her 4th family, My only complaint is with the timing of how long the review takes and also all the exclusions. Mitzi has been a pretty healthy pup all these years. Glad to have your insurance.
Insurer: Nationwide
By: Alicia
if only human insurance was this easy and friendly!
I wish my (human) insurance and their staff were as friendly and helpful as the people at Figo. No Question is "stupid," and they are always friendly and helpful. Go Team!
Insurer: Figo
By: Miranda
Great service! Thank you!
Love Nationwide pet insurance. It's easy to file a claim, and claim review/payments are completed within a very reasonable amount of time. Even though I'm sure the "Checking on Gus" emails are automated, I love getting them.
Insurer: Nationwide
By: Melissa
They came through when we need them the most...
If you're looking for fast claims processing insurance company, I'm sure there are other insurers out there that can process claims quicker. But...if you're like me, and you want a fair and honest insurer that stands behind their promises, I recommend that you consider Pet's Best as a top contender. I have a ~ 1.5 year old Great Pyrenees mix that was adopted back in April 2019. With the exception of a few minor issues, he was healthy and growing. Unfortunately he was recently diagnosed with a patella luxation (floating knee cap) injury and may need surgery. Clearly I wanted to get a few credible opinions, but along the way, he needed meds, x-rays, etc. Pet's Best did need to get additional details from my vet ahead of processing the claim. Yes...it did take longer than I would have liked, but in the end, they covered the majority of his bills. As a new member, I have to say that even in follow-up with them, they have been courteous and informative. But most important, they care about their customers and it shows. I would recommend them seriously...
Insurer: Pets Best
By: Randy
excellent
Tinker Belle is doing real well with being diagnosed with chronic pancreatitis . She is on the Royal Canin dog food which is scripted. She must be on a low fat diet and only a treat or two in the scripted Royal Canin or Hills Science. I am pleased that she has progressed so well in the little over two months she has had this problem. Your Company has been the best. I appreciate all your concern for her. Nancy
Insurer: Nationwide
By: Nancy
Thank you!
Nationwide was so helpful and fast when I submitted my claim. No hassle! I’m glad they were there when I needed them for my sick kitty and unexpected vet visits!
Insurer: Nationwide
By: Jenny
Policy meets the needs of my pet
I rescued a pup @ 9 weeks old, and purchased a policy from Nationwide. She is now 6 years old, and receives excellent care from the vets. I have not had any issues with coverage from nationwide with regard to claims. I do not recommend a single company to others. However I will recommend several and let them decide Thank you
Insurer: Nationwide
By: Marion
Sad
Sad when you have been sending documents since March and it's November and still no resolution. But when it was time to pay my policy they took my money right away. I am so disappointed.
Insurer: Pets Best
By: Diane
they have really rude customer service
Hello john k! My name is Julie. so like i'm looking for insurance right, i dont understand about pre existing how its work. how do you decide or know if the pet has pre existing condition or not? J HI, John. We will collect the medical records for your pet, which will show us your pet's medical history up to the point of enrollment, and then after as well. yeah i know but if medical record shows curtain symptom then it goes to pre existing? what if the sympton isnt on the medical report? J If a pet already shows signs or symptoms of an illness or injury, this would be considered pre-existing, even if it has not been diagnosed yet. do the pets has to be in examination before the insurance start? yeah that i dont get it. how would u guys know its already started or its been J No, but keep in mind there are waiting periods too. 5 days for injuries and 30 days for illnesses. It sounds like your pet is going through something that you may be looking for coverage on. is this correct? my pet is completely healthy m just trying to figure it out. i have a wellness plan ending in dec. after that im thinking to get insurance along with pet insurance. my pet had parvo 4 months ago but hes survived Then you would have nothing to worry about, if there are no vet records of any problems (and if you get through the waiting periods with no signs or symptom) then you are in the clear. It is a great idea to set up insurance while your pet is young and healthy. J That is good news. I am happy he pulled through that. hes 11months i mean i heard from people and saw some reviews that people saying thier pet never had condition or ever tested before then when they go vet and do a claim. most of them told its preexistiong condition n dont cover thier bill J I understand your wanting to be smart about this. We rely on the vet records, and we would not deny a claim unless the vet records show us the condition did not start after enrollment. Would you like to speak with me so we can go over how the policy works, and pricing? so im just trying to know how do you guys decide its pre existing is it like they has to go pre examined for everything before getting a insurance or its just based on their medical record past are you calling me trying to be smart? im just trying to figure it out and doing some research when it comes to my insurance. how can you be so rude?
Insurer: Trupanion
By: john