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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Affordable price for terrific coverage convenient online account management great and helpful communications regarding account and absolutely stellar customer service!
Affordable price for terrific coverage, convenient online account management, great and helpful communications regarding account, and absolutely stellar customer service!
Insurer: Trupanion
By: Jenny
Allison was very friendly and helpful.
Allison was very friendly and helpful.
Insurer: Trupanion
By: Brenda
Always responsive to my questions and provides quick and personable responses.
Always responsive to my questions and provides quick and personable responses.
Insurer: Trupanion
By: Janelle
Another Awesome Experience!
AS usually it was so fast and easy. A pleasure!
Insurer: Trupanion
By: Jennifer
Answered my question quickly and easily!
Answered my question quickly and easily! Loved knowing all the claims were grouped together under one new issue, so I wasn't charged the deductible on each claim.
Insurer: Trupanion
By: Elizabeth
BAD customer service
Poor customer service, poor response when disagree with claim or an appeal. And left unfinished a portion of the appeal. NEVER communicated to the owner ONLY the vets office . Changes the deductible process without grandfathering people already with a policy. Horrible customer service because you cannot ever talk with the same representative. The sad part is that CVTs review the appeal and not a veterinarian. They have paid claims going forward with less complicated however an old appeal remains.
Insurer: Trupanion
By: Lisa
Claim was fast and easy.
Claim was fast and easy.
Insurer: Trupanion
By: Kristine