216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Your customer service folks are friendly and helpful
Keep up good service
Insurer: Nationwide
By: Lynn
Flawless Experience
I have nothing but praise in regards to all my interactions with FiGO. I only wish they covered humans!
Insurer: Figo
By: Craig
So impressed with Trupanion's coverage for our Basset Hound's second Enucleation (eye removal due to glaucoma)
Our old Bassett Hound Freckles has been covered by Trupanion for most of her life. She's been high maintenance during her sunset years. Trupanion has been excellent covering medication for various conditions and most recently her second eye removal surgery due to glaucoma. Trupanion coverage and speed was excellent. The surgery was over $1100 but we only paid $105. What I love the most is the peace of mind that we can do what is best for our dog.
Insurer: Trupanion Canada
By: Ceri
Claim Process
The claim submission process has gotten much easier and I love the Chase pay/reimbursement
Insurer: Nationwide
By: Kim
So glad we have nationwide let insurance.
Nationwide has been great helping with our vet expensives. Unfortunately our Titan has had a lot of unexpected visits to the vet. Can't rave enough about our nationwide coverage.
Insurer: Nationwide
By: Andrea
Thank you for helping me keep my dog healthy.
Relax with ASPCA.
Insurer: ASPCA
By: E.R.CROFT
FIGO is so awesome
FIGO is so awesome! I have recommended it to anyone who asks about pet insurance. I couldn’t be happier with their customer service. They process my claims quickly and efficiently.
Insurer: Figo
By: Pamela Davison-Schroeder
The service is so easy and fast!
The service is so easy and fast!! Very impressed with it. The site is easy to use to enter your claim. I like that they keep me updated on the status of the claim. And the payment is done in a very timely manner. Very pleased with the service!!
Insurer: Pets Best
By: Janna Hughes
Best service and coverage
Honestly, if I could give 6 stars, I would!! I have only had to use my insurance for very minor things for my dogs and never met my deductible until I had a medical emergency with 2 dogs at the same time. Two of my dogs ingested raisins and had to spend 2 nights at the doggie hospital. Pets Best was amazing at answering my questions about coverage. It took about 2 weeks to process the claim and less than 24 hours to have the money deposited into my account. The policy covered exactly what I thought it would. I paid my deductible and 10% of the remaining balance!! Having this coverage made a very stressful situation, so much easier to handle since I didn’t have to worry about the financial stress and just do what was best for my dogs!!! Thank you!!!!
Insurer: Pets Best
By: Beth OConnell
The wait time for claims to be…
The wait time for claims to be processed is ridiculously long. Many claims were paid over 21 days later and I've had to follow up with customer service.
Insurer: Pets Best
By: Mindy Jeddeloh