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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent costumer service
Excellent costumer service
Insurer: Trupanion
By: Abel
Awesome Pet Insurance
Response time is amazing'”keep up the excellent customer service and offering wonderful coverage for our pets.
Insurer: Trupanion
By: Arnold
Best doggy insurance ever!
It was so easy, quick and everyone at Trupanion is amazing and so helpful!
Insurer: Trupanion
By: Alexandra
Best insurance
Filling out the claims is hassle proof and claims are always paid quickly.
Insurer: Trupanion
By: Venice
Best people!!!!
I had to submit a claim which was for putting my dog to sleep because he was ill. I also had to cancel insurance. The representative was friendly and was very sensitive about the situation. I cried in the phone with her and she made me feel at ease. The claim was submitted and within a few days I had an answer and received money back from my claim. When I get another pet I will for sure get trupanion again.
Insurer: Trupanion
By: Melissa
Best Pet Insurance around!
I tell everyone I know about Trupanion pet insurance. I have had this insurance for nine years and my two little dachshunds. They have always paid claims promptly and without question. As a matter fact they have pursued the vets notes in order to pay out my claim. I highly recommend Trupanion to anyone with pets. Best insurance around!
Insurer: Trupanion
By: Deborah
Easy claim process
Email invoices and claims are reviewed. Makes it very efficient.
Insurer: Trupanion
By: Deborah
Excellent company
I am always impressed with Trupanion. Your claim submission process is extremely easy and your processing time is super fast. I unfortunately have a dog with a chronic health condition and I am so thankful after all my research I chose Trupanion. Thank you - Erin Gilmartin
Insurer: Trupanion
By: Erin
Extra timed cherished
All claims for our dog Ronan were settled in about a week, with checks sent. That kept Ronan with us for the next several months, at least. We are grateful for Trupanion for the extended time. Dick and Pat Colby
Insurer: Trupanion
By: Richard
As a new customer
As a new customer, I was disappointed that it took close to a month to have my first claim processed. Because of the pandemic, I understand that things were moving slower. Although, I would’ve appreciated a heads up regarding processing times when I purchased the insurance. After I called a few times, it seemed to help the process move along.
Insurer: Pets Best
By: Kathryn