216,890+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,890 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,788 reviews

4.9
Healthy Paws

11,076 reviews

4.9
Fetch

5,403 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,940 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

November 25, 2019

Expediency and Attentive

I am very grateful of how attentive and thorough the service of processing claims. Eli is healing the way the doctor wanted. She is MUCH better and her eye is healing.

Insurer: Nationwide

By: Linda

Useful
November 25, 2019

Great customer service

Great customer service.

Insurer: Nationwide

By: Daniel

Useful
November 25, 2019

Ins. claim

Handled our claim very quickly! Much appreciated!

Insurer: Nationwide

By: Maricela

Useful
November 25, 2019

I'm reading all these reviews where…

I'm reading all these reviews where customers are getting their claims back in up to 48 hours. Just recently I learned my cat Tessa may have cancer. I have submitted all prior medical records and two claims and it has been over a week. I'm losing money while waiting for them to get back to me. I may have to pay more, and I can't right now because I need the money I should be getting back promptly. Every time I call I explain the situation and I'm told it can take up to two weeks. Come on, my pet is sick. This is the whole reason I went with insurance so in case she did get sick I could get covered and money back to continue. At least show some compassion and let me know what is going on. It's over 7 days, you have all the information you need and my cat is getting more sick and the bills are rising.

Insurer: Figo

By: michele pesca

November 25, 2019

Automatically rejects every claim.

From the moment we signed up our two pets, Pets Best have rejected literally every single claim we filed. Usually with an "explanation of benefits" email, in other words, "oh that's not covered". On the odd occasion that something was possibly covered, the response was "symptoms already existed previously", where the "symptoms" in question were that the dog had previously in his life thrown up. We are left with the impression of the proverbial predatory insurance company whose entire business model consists of automatically rejecting every claim.

Insurer: Pets Best

By: Jack

Useful
November 25, 2019

You guys are great!

Your claims procedure is easy to use, Questions are answered without hassle. Claims are paid promptly. Good job!

Insurer: Nationwide

By: mark

Useful
November 25, 2019

Quick and easy

The claim process is so easy.

Insurer: Nationwide

By: Althea

Useful
November 25, 2019

Good service

I have had very good service. I hope it continues. Every time I submit a claim I think it will be rejected for one reason or another. So far so good. They have lived up to the promises they made when I signed on with them. Keeping my fingers crossed.

Insurer: Pets Best

By: Sharon

Useful
November 25, 2019

I am satisfied so far with my policy.

I am satisfied so far with my policy.

Insurer: Prudent Pet

By: Joanne

Useful
November 25, 2019

Pets Best is the Best!

I live in Alaska and encountering bears while hiking is not unusual. We were hiking and came around a corner and were surprised to see a bear cub. My dog, Evie, touched noses with the bear and the Mama bear didn't like that and swatted Evie from behind and she ended up with two fairly deep gashes! Pets Best accidental insurance to the rescue!

Insurer: Pets Best

By: Christina

Useful

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