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Unhappy with New Underwriters
I'm unhappy that Figo has chosen a new company to underwrite their policies. I'm even more unhappy that pre-existing users were not given the option to be grandfathered into their old plan, but instead were forced to swap. Under the new plan(s): - Emergency exam fees are not automatically covered, - There is no option for the old $200 deductible, and - The 90% reimbursement rate is roughly 25% more expensive than it was previously (for me, although I'm reading here that it has near doubled for some). Ultimately I'll keep Figo because I do appreciate how quickly claims are handled and their customer service response time is unparalleled, but I am disappointed with how they've chosen to roll out this change.
Insurer: Figo
By: Brianna F.
Fantastic service and coverage for our dogs
Great service and coverage
Insurer: Nationwide
By: Patricia
Good, wish explanations were more clear
Overall, I am happy with Nationwide. The only area I find disappointing is the limits and not clear explanation of coverage. Our dog was in the ER 2 weeks in a row and the 2nd week nothing was covered at all. Even though the week before some items weren't even done. So it is just hard to understand the denial of some areas.
Insurer: Nationwide
By: Keri
So glad I have you
You make it so easy to file a claim. We don’t have pet insurance on our oldest dog, and she is having man health issues. If I had Nationwide for her, like I do for my puppy, this would be so much less stressful. I will never have another pet without this insurance.
Insurer: Nationwide
By: Monique
The process of the claim is very efficient.
Impeccable service.
Insurer: Nationwide
By: Guillermo
Love the coverage
Like submitting claims directly online but very difficult trying to locate old claims
Insurer: Nationwide
By: Janie
Nationwide is always there to help.
Nationwide is like a best friend who always remembers your dog's birthday and asks how she is when she is sick. Thanks for caring so much about my Roxy!
Insurer: Nationwide
By: Adriana
Reliable coverage sets my mind at ease.
Once again, Nationwide has come through and allowed me to seek the best care for my sweet dog Mercury. My claim was easy to submit, reviewed quickly and I was reimbursed in a timely manner.
Insurer: Nationwide
By: Heather
Great company
I have had my dogs covered with VPI/Nationwide for over 20 years. The peace of mind is well worth the monthly premiums given that I have had upwards of 7 dogs. Customer service is knowledgeable and pleasant, claims are acknowledged by email, and payments arrive quickly. Peace of mind that I can get the best care for my furry kids and know that I am not going to break my bank!
Insurer: Nationwide
By: Bonnie