215,962+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

215,962 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,765 reviews

4.9
Healthy Paws

11,039 reviews

4.9
Fetch

5,345 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

November 13, 2019

Scam!

I did my research before I signed up with this company, however when you want to cancel your insurance and no one gets back to you after multiple attempts, you’re not sure what to do. They then went on to continue charging me even though it was cancelled and when I didn’t pay it, it was sent to collections ruining my credit!! Awful company and customer service

Insurer: Petsecure

By: Michelle

Useful
November 13, 2019

Pain to deal with

I used them before with my previous cat and they were a pain to deal with, took months to process the claims, but it got done, so I decided to use them again with my current, big mistake they have gotten even worse, and less reliable still same deal where you have to fight and call constantly to get anything done and it takes forever. I highly recommend considering other insurances, I've heard good things about healthy paws, and nationwide.

Insurer: Pets Best

By: Megan

Useful
November 13, 2019

Do NOT buy it

Was a great Company when I signed up 2/2016. Now if you wait to talk with someone, the average wait time is 45 minutes. If you leave a call back #, they don’t call you back. Their new Customer Service team doesn’t speak or understand English very well.

Insurer: Healthy Paws

By: Judith

Useful
November 13, 2019

Kept me advised of claim status and paid quickly.

I appreciate that you kept me posted on the status of the claim and paid in a very short period of time. Easier than my own health insurance!

Insurer: ASPCA

By: Mindell

Useful
November 13, 2019

Go somewhere else

Terrible review time on the claims only to have it denied. When i asked for an explanation on why it was denied I was not given a proper explanation. They only care about making sure they get paid every month cause they called me and email me day after it was due. Go some where else to get your insurance. I did and would not recommend this company to any one.

Insurer: Pets Best

By: Arnold

Useful
November 13, 2019

Acceptable

Long wait to process.

Insurer: Pets Best

By: Gail

Useful
November 13, 2019

Estimates

I was fortunate enough to see to specialist on a condition for my pet and was able to take those diagnosis and estimates to Pets Best for consideration if it would be covered or not.

Insurer: Pets Best

By: Hunter

Useful
November 13, 2019

Well-communicated

Though my claim was quite small, Pets Best treated it as if it were just as important as a much larger, more complex claims. The only small issue I have was that the response seemed to take a bit too much time, though I did appreciate the email sent to tell me that they were working on it.

Insurer: Pets Best

By: Paul

Useful
November 13, 2019

Very Helpful with all my Fur babies

I have had several policies with Pets Best and they are always very helpful, especially when switching policies or having to cancel one when my sweet kitty died. Alex was very sweet on the phone the few times I spoke with her and I recommend Pets Best to all my friends.

Insurer: Pets Best

By: Francisco

Useful
November 13, 2019

Love Pets Best

We love our Pets Best insurance. We still have an outstanding claim though and that concerns me.

Insurer: Pets Best

By: Rebecca

Useful

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