218,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion gives me a sense of security that any emergency medical event my dog has will be taken care of.
Trupanion gives me a sense of security that any emergency medical event my dog has will be taken care of. You are a very responsive company,
Insurer: Trupanion Canada
By: Joan
Truly a fine experience
Trupanion does a great job responding immediately. I get an email right away when a claim is made and a detailed follow-up email with particulars. Cheque is in the mail ASAP. Can't ask for a better response. I recommend Trupanion to everyone.
Insurer: Trupanion Canada
By: Jack
Reliable Trupanion!
Trupanion always responds promptly and is very good at reimbursing you! Always pleasant to deal with!
Insurer: Trupanion Canada
By: Lisa
Reliable in a stressful time
They were quick and helpful
Insurer: Trupanion Canada
By: KIM
The sales rep was kind and informative and answered my questions without pressure and wanted to find a plan that was right for me.
The sales rep was kind and informative and answered my questions without pressure and wanted to find a plan that was right for me. Was pleased and happy about me finding my forever kitten. A true pet lover and it showed in our conversation.
Insurer: Trupanion Canada
By: Walter
The customer service person was very helpful and able to deal with all of my changes with my account
The customer service person was very helpful and able to deal with all of my changes with my account
Insurer: Trupanion Canada
By: Lisa
Trupanion appeal
Submitted an appeal and the review committee accepted. Very fair! I have had no issues in the last 3 years.
Insurer: Trupanion Canada
By: Edward
So far so good.
So far, so good. I haven't had to make a claim, but the customer service has been outstanding. Liked the fellow, Joe, who enrolled me last Saturday, but he apparently miscopied my email address, so I never received my confirmation. I spoke with a woman on Monday to straighten things out, and it was an exemplary customer service experience. She was friendly, reassuring, and extraordinarily competent, and everything was accurately in place within a few minutes.
Insurer: Trupanion Canada
By: Raymond
Representatives are always pleasant to speak to and personable.
Representatives are always pleasant to speak to and personable. I like that I can call at any time of day and speak directly to a person. I also enjoy that I do not have to deal with phone trees.
Insurer: Trupanion Canada
By: Vanessa