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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Nationwide has been easy to deal with, prompt claim response and payment!!
The Nationwide program is easy to for filing and receiving claims with very good explanations.
Insurer: Nationwide
By: Richard
We are blessed and truly value all you do for us
Can’t thank you enough, going through these hard times you (Nationwide) make least painful.. God bless!
Insurer: Nationwide
By: Héctor
You won’t pay the important things
I get pet insurance to help pay for the catastrophic issues. My dog had an injury that required surgery. It was not a congenital defect, although you deemed it was and wouldn’t pay even after I appealed. You are more expensive than others and cover less. And if my employer (Apple) hadn’t recommended you, I would not be a customer.
Insurer: Nationwide
By: Laura
Claim Completion
Took a little longer than expected for completion.
Insurer: Pets Best
By: Monica Ortez
Excellent service!
Service is great and super easy to file a claim, and the response was quick! Totally worth it!
Insurer: Pets Best
By: Jess Aubin
Excellent service. Paid exactly as I had calculated!
Thank you for your excellent service. The claims were paid the amount I had calculated based on Bailey's policy and the deductible amount. Very Happy
Insurer: Trupanion
By: Beverly
Confident
I’ve had my Insurance Policy for over 10 years. Luckily my Dog has been Healthy Now that he is older he is having a few issues with is back legs. I had him checked out with MRI and Spinal Tap. Happy to say he does Not need an Operation just a bit of Physical Therapy. Nationwide has Been right there for him and covered his Medical bills as soon as they receive them
Insurer: Nationwide
By: Mia
Unhappy with New Underwriters
I'm unhappy that Figo has chosen a new company to underwrite their policies. I'm even more unhappy that pre-existing users were not given the option to be grandfathered into their old plan, but instead were forced to swap. Under the new plan(s): - Emergency exam fees are not automatically covered, - There is no option for the old $200 deductible, and - The 90% reimbursement rate is roughly 25% more expensive than it was previously (for me, although I'm reading here that it has near doubled for some). Ultimately I'll keep Figo because I do appreciate how quickly claims are handled and their customer service response time is unparalleled, but I am disappointed with how they've chosen to roll out this change.
Insurer: Figo
By: Brianna F.
Fantastic service and coverage for our dogs
Great service and coverage
Insurer: Nationwide
By: Patricia