154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,400 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,342 reviews
10,808 reviews
27,507 reviews
14,177 reviews
63,026 reviews
Category with most reviews
This chart shows the distribution of review categories.
When I first purchased the policy for…
When I first purchased the policy for my adopted dog; I didn't know anything about her. She was found on the street and had NO tags or chip. Emaciated etc. I had one hell of a time getting my first claim paid. I had to speak to an American salesman. He fixed it so that ALL of the proof and paperwork I sent them at least 5 times was confirmed as true and I haven't had a problem since. I have renewed the policy. Excellent company but the people that answer the phones are simply over seas operators that don't know ins and outs. No fault of there own.
Insurer: Spot
By: Tom and Cheryl Dayton
It was easy to submit a claim once I…
It was easy to submit a claim once I found how to do it by using ChatGPT.
Insurer: Embrace
By: Donna Brancheau
Filing claims on the app is quick and…
Filing claims on the app is quick and easy. Claims are processed timely
Insurer: MetLife
By: Gina
Fast reimbursement
Excellent response. Very easy to process claims. Quick response.
Insurer: MetLife
By: Danny Kennedy
Prompt efficient service
Prompt efficient service . I didn’t have to ask when my reimbursement would be received . It was Zelled into my account in a prompt & timely manner !👌
Insurer: MetLife
By: ADA CURKIN
First time pet insurance
This is the first time we have ever purchased pet insurance. We couldn’t be happier with that decision! Any time somebody ask about pet insurance experiences, I am sure to praise MetLife!
Insurer: MetLife
By: Patti Gwynn
Angelica was thorough and very nice
Angelica was thorough and very nice. She was also patient as my phone kept cutting out and we had to start over a couple of times.
Insurer: Nationwide
By: customer
If you’re considering Spot for your kitten, please be aware that the plan does not fully cover the basic preventive care
📍 Spot Pet Insurance – Kitten Plan (Advanced + Routine Care) My experience with Spot Pet Insurance started off well. The first claim I submitted after my kitten’s initial vet visit was processed smoothly, and I received reimbursement as expected. However, during the second round of vaccinations, I was disappointed to learn that the kitten plan does not fully cover the recommended vaccine schedule, even with the Routine Care add-on. As a responsible pet owner, I followed my vet’s guidance, only to find out that Spot only reimburses certain vaccines — and only once per year — with very limited amounts. To make matters worse, I’ve been trying to reach their support team for over 3 days with no response. Today I finally called and spoke to a representative, who informed me that there’s nothing the company can do — even though this limitation is not clearly disclosed on their website or in the policy documents. Nowhere does it say how many vaccine shots are eligible per year for a kitten. ⚠️ If you’re considering Spot for your kitten, please be aware that the plan does not fully cover the basic preventive care you might reasonably expect, even with them selling this special coverage for it, and the lack of clear communication and customer support is a serious concern.
Insurer: Spot
By: Daniella Cavalcanti
Has been an easy transition for my two…
Has been an easy transition for my two dogs after being with another company for many years.
Insurer: MetLife
By: Laura White
I like that MetLife has a Wellness…
I like that MetLife has a Wellness benefit and shared deductible. I don't like that claims are processed too slowly in the pipeline often with me having to call or email to check the status.
Insurer: MetLife
By: Loretta Lutz