217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best is a Class Act
Having insured my many pets over the years, I have never had a problem at all. Only once was a claim denied, which I didn't understand; I phoned and spoke with a polite representative who offered to have my claim referred to an independent medical team. The result of that step is that the new eyes on my claim approved it, much to my pleasure at the happy ending. Give PB highest raves for quality customer service!
Insurer: Pets Best
By: Bobbi
Waiting for response
My claim was declined which I understood but decision took longer than expected. As a matter of fact I email asking if a decision was made because I didn't hear anything. A follow up after a certain time goes would have been nice letting me know you hadn't forgotten. Hope this helps Judy
Insurer: Pets Best
By: Judy
Good service
While we didn't hit our deductible we appreciate care taken to file our claim. Hopefully we won't have to add to it!
Insurer: Trupanion Canada
By: Alexia
Glad my Vet was able to direct bill.
We had unexpected Vet expenses. It was super easy to submit a claim. They do direct billing. I paid my portion and trupanion paid my Vet directly. I got an email with the break down. Overall it was a simple process.
Insurer: Trupanion Canada
By: Ashley
Very responsive claims handling!
Submitted claims for a patella repair and therapy sessions. Paid with a week!
Insurer: Trupanion Canada
By: John
Fair and quick response to my claim!
Quick and fair resolution of my claim and responsive guidance on what to do with future related bills! Just waiting for my check.
Insurer: Trupanion Canada
By: Scott
Trupanion Express
Love your Trupanion Express. First time we've used it.
Insurer: Trupanion Canada
By: Jim
Love Trupanion
I love Trupanion! I've had the insurance since my English Bulldog was just a pup....they are easy to work with and my claims get processed quickly
Insurer: Trupanion Canada
By: Paige
Painless!
Great job, easy quick and painless. All approved straight through my vet in a mater of minutes.
Insurer: Trupanion Canada
By: Traci
Fast and Easy!
Filed the invoice... got paid in a few days. No nonsense. Easy to do, direct deposit to my checking account.
Insurer: Trupanion Canada
By: Jack