217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This insurance was a life saver
I have a 12 month old puppy and at a vet visit about a sore on his bottom, the vet heard a loud heart murmur. She explained that the tests to find out whats going on is done by a pet cardiologist and that it would be expensive. I asked her if my Pets Best insurance would cover it and she said "YES, they should". She scheduled the tests a few days later and my puppy is fine, but I could not have afforded the tests with out the insurance.
Insurer: Pets Best
By: Kathy
So happy
Our dogs have had torn ACL's. Pets Best has been very efficient in handling our claims and the process of submitting them is very easy. I've been so happy that I've referred other people who have added this pet insurance on their dogs.
Insurer: Pets Best
By: Donna
Easy
I filed the claim and unfortunately our vet didn't provide a lot of detail on claim. Pets Best took care of everything. I didn't need to lift a finger
Insurer: Pets Best
By: Daryl
Not helpful
My dog fractured her canine tooth, she needed dental x rays under anesthesia to assess the damage and if a root canal was an option. Nothing was covered on my claim. I am very disappointed.
Insurer: Pets Best
By: Nicole
Easy peasy
The instructions on the website were very simple to follow and they kept me abreast of the whole process up until the day I received my check. Great experience.
Insurer: Pets Best
By: Jocelyn
Compounding
The compounding fee was first denied. I questioned it. It was then approved. Thank you.
Insurer: Pets Best
By: Gwen
You always provide kind compassionate and excellent customer service
You always provide kind, compassionate and excellent customer service
Insurer: Trupanion Canada
By: Theresa
Without Trupanion our dog would have died because we wouldn't have been able to pay for her emergency treatment.
Without Trupanion, our dog would have died because we wouldn't have been able to pay for her emergency treatment.
Insurer: Trupanion Canada
By: margaret
Well Trupanion was recommended to me upon the addition of a new puppy three years ago.
Well Trupanion was recommended to me upon the addition of a new puppy three years ago. I never carried pet insurance before and for three years we have not had to use the insurance . Two years ago our Brussels Griffon, Gracie was diagnosed with a patella issue and it would require expensive surgery down the line. We have been saving our money for the day it comes, but it seems most of the surgery and after care is covered by Trupanion's pet insurance so we won't have to go into debt over it! I would say upon speaking to the woman on the line at Trupanion (Pamela) that I was immediately at east. She assured me she would help me be prepared upon the visit with the dog surgeon end of the month and have all my questions handled with Trupanion prior to the surgery. We also had some snafu's with the web site and getting my portal code to work. Pamela was patient and very calm when explaining they had many different ways they reach out to clients and that she would get me my paperwork by hook or by crook. SO Pamela handled getting me my pre-approval and my claims forms emailed to me instead of my own downloading since I could not access the web site. Anyway my experience so far with Trupanion is assuring and I feel confident that my financial needs will be met for Gracie's up coming surgery and that our financial percentage will be manageable and its a thrilling experience to feel comforted financially and emotionally with your pet's health.
Insurer: Trupanion Canada
By: Haynes
We have been a customer for 11 years with wonderful help and support.
We have been a customer for 11 years with wonderful help and support.
Insurer: Trupanion Canada
By: Jane