217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you
Great service.....very easy to under realities of the plan. Turnaround time for reimbursement of payments was more than reasonable. Ability to fax invoices in for processing was a huge plus.
Insurer: Nationwide
By: Dave
Awful
UPDATE: They always reply "we are growing so fast, that's why claims are taking so long to process". You know what fast growing companies do to solve that problem? They HIRE MORE PEOPLE!!! You have been peddling this lie about growing so large since November 2019. Are you telling me you haven't been able to hire any additional people since that time? PetsBest are LIARS and fraudsters. -------- Awful, awful, awful. I signed up with the promise of fast claim processing. Several months into our policy we finally had to file a claim. It's been 32 days and last week they said it would take 45-55 days to process. Today they said it would be 45-60 days. When I check in next week will it be 45-65 days? They say they can't process claims fast enough because they are "growing so fast" - well then they should have the resources to hire a couple more people to process claims. Like others, I would love to change carriers but because of pre-existing condition rules, that would not be possible at this point. Do the best for your pet and AVOID Pets Best.
Insurer: Pets Best
By: John G.
Trupanion Continues to Amaze
Time and time again I am impressed with Trupanion’s prompt responses to my claims, ample coverage and their fast payment! My vet even handled the paperwork and we got reimbursement the same day.
Insurer: Trupanion
By: Patty
Nationwide has been a blessing
Nationwide has helped tremendously with our dog being sick. He’s extremely young and has had many health problems. This insurance is so worth your money. Sign up early and keep it forever. You will not regret it.
Insurer: Nationwide
By: Lindsey
Thankful for Pet Insurance
So thankful for pet insurance and glas that I got it and stuck with it. There have been several times where I've had to use it unfortunately and the vet bill has broke the bank in which I do not have! The fact that majority of those times I have been reimbursed close to the full amount has been incredible. Not to mention I do not hesitate in bringing her to the vet because I have the peace of mind that I will get some sort of assistance. Overall the monthly payments are well worth the emergency/unplanned things that can sometimes happen.
Insurer: Nationwide
By: Elizabeth
Rapid revolution and payment of claims
Insurance service is excellent and well worth the cost.
Insurer: Nationwide
By: Michael
Great service!!!!
Thank you for your prompt processing of Maggie’s recent claims. It is much appreciated since I am on limited income. When you have a sick pet for several months, this helps!! Thank you!
Insurer: Nationwide
By: Suzanne
I found the service to be courteous, prompt and efficient
Well done. I would recommend to my friends
Insurer: Nationwide
By: Gary
thankyou for the quick turnaround on payment...
in the past it took at least 3 weeks for payment..now it's taking less than a week Huge improvement on your service..thanks
Insurer: Nationwide
By: Liz
Nationwide Makes Claims Easy
Claims under Nationwide Pet Insurance are a breeze using the VitusVet app on your phone. Just enter in the amount of the claim, take a photo of the vet's invoice and submit. So convenient! Claim processing is quick, and the explanations of benefits are straightforward and clear. Definitely recommend Nationwide Pet Insurance.
Insurer: Nationwide
By: Mark