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Reliable Insurance
I recommend this insurance to many individuals.
Insurer: Nationwide
By: Carolyn
Great service and fair pricing!
They cover almost everything for my boxer! Customer service is amazing and everyone is easy to deal with. I love this insurance plan!
Insurer: ASPCA
By: Marianne
Don't be fooled by the initial rate, they will get you in the end.
Healthy paws will continue to raise your rates over the life of your pet until it is almost unaffordable. They don't raise it in the first couple years but by the time your pet gets older and it would be hard to switch companies especially if there are any underlying health issues the rates start to increase substantially. I have been a customer for almost 10 years. My monthly premium started out at $39 a month, now I am paying $130 and my deductible doubled without them notifying me. They do make it easy to submit a claim, but more often then not when I have submitted a claim, I have had to call customer service to sort things out because they didn't pay me what I was entitled or they needed more medical records. This company seems good at first but don't be fooled, they will get you in the end.
Insurer: Healthy Paws
By: Douglas Majorsky
Claims are difficult until they have medical records and it's lunacy to need 1 year of medical records on a 6 mo old dog
I submitted a large claim for a hospitalization in May and the claim has still not been paid. I was told they needed a GAP letter to explain why I don't have a year's worth of medical records on a 6 month old puppy. DUH his birthdate is 12/1/19. I emailed the note twice only to be told they did not receive it. It has been extremely difficult to get the medical records they need. Finally asked to speak to a supervisor and hoping to get this resolved. If you are using the app to submit a claim don't bother. There is an option to request medical records but NO request will be made. This cost me a month of wasted time. Just know they will process no claims without a complete medical records profile of two years for an older dog and 1 year for less than 12 mon old. They do not offer help with getting records and records must be totally complete including all vet notes and labs, tests, etc.
Insurer: Nationwide
By: Brenda
Excellent service and quick turn around on claims
Excellent customer service and now the turn around time on claims is super fast. Direct deposit is a great feature for receiving funds fast.
Insurer: Nationwide
By: Amy
Easy to use policy with hassle-free reimbursements.
Great coverage. Friendly customer service. No complaints so far.
Insurer: Nationwide
By: Aviva
The best desicion for my loved pet
I purchase this insurance for my dog a few years back. With all that is happening with the COVID-19, I considered cancelling but I am extremely thankful I did not. My pet woke up limping, I took her to the vet and she said sometimes it happens. But with further testing, she needed a knee surgery. Healthy paws not only did what they said they would, they made the process VERY easy. THEY REALLY CARE. No hassle and no fighting for reimbursements. It took them under 10 days to approve and reimburse for surgery. This is by far the best decision I made for my loved pet.
Insurer: Healthy Paws
By: Wanda
Glad to have this pet insurance
I’m so glad that I purchased Nationwide Pet Insurance. It has helped us take care of our beloved pup when we may have been unable to without it due the cost of a visit. The 90% reimbursement definitely helps. Customer service is great. They were very patient and explained everything to me for the questions I had. Filing a claim Is so easy now with online claims.
Insurer: Nationwide
By: Tim
Very responsive and easy to use
We have found this insurance to be very responsive and easy to use.
Insurer: Nationwide
By: Bob
Amazing customer service and claim processing!!!
Easy claim process, great website to manage follow up and payment. Thank you and stay safe!!!
Insurer: Nationwide
By: Jean