154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 04, 2025

Submitting claim

Submitting my claim this morning was very easy. Not sure how long this will take to be reviewed. In the past I have been very happy with the results and timely reimbursements.

Insurer: Embrace

By: Celeste Fondaco

Verified July 04, 2025

MetLife isn’t complicated

MetLife isn’t complicated. Submitting a claim is simple. Turn around time could be quicker, but all in all I’m very satisfied.

Insurer: MetLife

By: Tristan Johannessen

Verified July 04, 2025

The customer service is amazing

The customer service is amazing! They cover more than you would think. Everyone is so friendly and helpful! Love Trupanion!

Insurer: Trupanion

By: Sheree

Verified July 04, 2025

Amazing custome Service

Amazing custome Service! Quick payment and turnaround time!

Insurer: Trupanion

By: Ramses

Verified July 04, 2025

Trial Paid Off

I took my kitten in for his final set of vaccines and was offered a 30 day trial of Trupanion. I accepted & I ended up using it without ever thinking I would. 2 weeks after his vaccines/exam he had a mass in his foot. Even though it was the trial period they paid a portion of the invoice.

Insurer: Trupanion

By: Angie

Verified July 04, 2025

Superior service Mailed the receipts

Mailed the receipts. Was reimbursed within 3 days. Great service

Insurer: Trupanion

By: Cartier Tank Anglaise White Gold With Diamonds

Verified July 04, 2025

You people continually screw up the…

You people continually screw up the claims I submit. I have yet to submit a claim that doesn’t require me contacting you to get the claim properly processed. I’m still waiting on a claim from January where you have yet to pay for the valley fever test for my dog Charlie. In my most recent claim you only processed part of the claim. I submitted 5 allergy prescriptions and you only processed 3. What is wrong with you people.

Insurer: MetLife

By: Richard Niver or Karla Strobel

July 04, 2025

Happy!

I have been very pleased with Embrace Pet Insurance. It is easy to submit claims, and payments are very prompt. Great customer service.

Insurer: Embrace

By: suem

Verified July 04, 2025

Trupanion has gotten our cat through…

Trupanion has gotten our cat through cancer, and now that she’s a senior they are helping her through her later years. It’s very comforting to know she will be able to live out her senior years with us, without worrying about vet costs.

Insurer: Trupanion

By: Sandra

Verified July 04, 2025

Their prompt response to questions and…

Their prompt response to questions and payment.

Insurer: MetLife

By: Cindy Stallings

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