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Keeps raising rates
Healthy paws will continue to raise your rates over the life of your pet until it is almost unaffordable. They don't raise it in the first couple years but by the time your pet gets older and it would be hard to switch companies especially if there are any underlying health issues the rates start to increase substantially. I have been a customer for almost 10 years. My monthly premium started out at $39 a month, now I am paying $130 and my deductible doubled without them notifying me. They do make it easy to submit a claim, but more often then not when I have submitted a claim, I have had to call customer service to sort things out because they didn't pay me what I was entitled or they needed more medical records. This company seems good at first but don't be fooled, they will get you in the end.
Insurer: Healthy Paws
By: Doug
Give yourself some peace of mind and protect your fur baby with coverage through Healthy Paws Pet Insurance.
Fast claims processing. Employees are very nice and helpful. When I get my next fur baby, I will use Healthy Paws again.
Insurer: Healthy Paws
By: Kristi
Expensive to start.., and only gets worse.
After paying very high fees for three years without a single claim, they suddenly raised my rates to a much higher fee. They seem to wait till your pet starts to age, and raise the rates to ridiculous amounts because its hard to get new insurance as dogs age. Even if you cancel, they received fees for the healthiest years of a pets life, and waved bye as your pet becomes higher risk. I had to cancel.
Insurer: Healthy Paws
By: Turd Ferguson
Reliable Insurance
I recommend this insurance to many individuals.
Insurer: Nationwide
By: Carolyn
Great service and fair pricing!
They cover almost everything for my boxer! Customer service is amazing and everyone is easy to deal with. I love this insurance plan!
Insurer: ASPCA
By: Marianne
Don't be fooled by the initial rate, they will get you in the end.
Healthy paws will continue to raise your rates over the life of your pet until it is almost unaffordable. They don't raise it in the first couple years but by the time your pet gets older and it would be hard to switch companies especially if there are any underlying health issues the rates start to increase substantially. I have been a customer for almost 10 years. My monthly premium started out at $39 a month, now I am paying $130 and my deductible doubled without them notifying me. They do make it easy to submit a claim, but more often then not when I have submitted a claim, I have had to call customer service to sort things out because they didn't pay me what I was entitled or they needed more medical records. This company seems good at first but don't be fooled, they will get you in the end.
Insurer: Healthy Paws
By: Douglas Majorsky
Claims are difficult until they have medical records and it's lunacy to need 1 year of medical records on a 6 mo old dog
I submitted a large claim for a hospitalization in May and the claim has still not been paid. I was told they needed a GAP letter to explain why I don't have a year's worth of medical records on a 6 month old puppy. DUH his birthdate is 12/1/19. I emailed the note twice only to be told they did not receive it. It has been extremely difficult to get the medical records they need. Finally asked to speak to a supervisor and hoping to get this resolved. If you are using the app to submit a claim don't bother. There is an option to request medical records but NO request will be made. This cost me a month of wasted time. Just know they will process no claims without a complete medical records profile of two years for an older dog and 1 year for less than 12 mon old. They do not offer help with getting records and records must be totally complete including all vet notes and labs, tests, etc.
Insurer: Nationwide
By: Brenda
Excellent service and quick turn around on claims
Excellent customer service and now the turn around time on claims is super fast. Direct deposit is a great feature for receiving funds fast.
Insurer: Nationwide
By: Amy
Easy to use policy with hassle-free reimbursements.
Great coverage. Friendly customer service. No complaints so far.
Insurer: Nationwide
By: Aviva
The best desicion for my loved pet
I purchase this insurance for my dog a few years back. With all that is happening with the COVID-19, I considered cancelling but I am extremely thankful I did not. My pet woke up limping, I took her to the vet and she said sometimes it happens. But with further testing, she needed a knee surgery. Healthy paws not only did what they said they would, they made the process VERY easy. THEY REALLY CARE. No hassle and no fighting for reimbursements. It took them under 10 days to approve and reimburse for surgery. This is by far the best decision I made for my loved pet.
Insurer: Healthy Paws
By: Wanda