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Pet parents across the U.S. and Canada have left over 216,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Compounding
The compounding fee was first denied. I questioned it. It was then approved. Thank you.
Insurer: Pets Best
By: Gwen
You always provide kind compassionate and excellent customer service
You always provide kind, compassionate and excellent customer service
Insurer: Trupanion Canada
By: Theresa
Without Trupanion our dog would have died because we wouldn't have been able to pay for her emergency treatment.
Without Trupanion, our dog would have died because we wouldn't have been able to pay for her emergency treatment.
Insurer: Trupanion Canada
By: margaret
Well Trupanion was recommended to me upon the addition of a new puppy three years ago.
Well Trupanion was recommended to me upon the addition of a new puppy three years ago. I never carried pet insurance before and for three years we have not had to use the insurance . Two years ago our Brussels Griffon, Gracie was diagnosed with a patella issue and it would require expensive surgery down the line. We have been saving our money for the day it comes, but it seems most of the surgery and after care is covered by Trupanion's pet insurance so we won't have to go into debt over it! I would say upon speaking to the woman on the line at Trupanion (Pamela) that I was immediately at east. She assured me she would help me be prepared upon the visit with the dog surgeon end of the month and have all my questions handled with Trupanion prior to the surgery. We also had some snafu's with the web site and getting my portal code to work. Pamela was patient and very calm when explaining they had many different ways they reach out to clients and that she would get me my paperwork by hook or by crook. SO Pamela handled getting me my pre-approval and my claims forms emailed to me instead of my own downloading since I could not access the web site. Anyway my experience so far with Trupanion is assuring and I feel confident that my financial needs will be met for Gracie's up coming surgery and that our financial percentage will be manageable and its a thrilling experience to feel comforted financially and emotionally with your pet's health.
Insurer: Trupanion Canada
By: Haynes
We have been a customer for 11 years with wonderful help and support.
We have been a customer for 11 years with wonderful help and support.
Insurer: Trupanion Canada
By: Jane
very understanding easy to talk too
very understanding easy to talk too
Insurer: Trupanion Canada
By: Irma
Ease of Submitting a Claim
Very easy to make the claim as either the clinic or I just fax it in. Payment is within a week. No hassle.
Insurer: Trupanion Canada
By: Nancy
Trupanion has friendly staff.
Trupanion has friendly staff. I also like knowing my pets are insured. It is worth the price for peace of mind.
Insurer: Trupanion Canada
By: Stacey
Trupanion has been nothing short of fantastic.
Trupanion has been nothing short of fantastic. We have 5 animals (3 dogs and 2 kittens) and having Trupanion on board helps reassure us that if anything happens to our pets we have the coverage needed.
Insurer: Trupanion Canada
By: Brittany
Throughout Sadies cancer ordeal and her continued care Trupanion has helped to ease our concerns by being both efficient and supportive.
Throughout Sadies cancer ordeal and her continued care, Trupanion has helped to ease our concerns by being both efficient and supportive.
Insurer: Trupanion Canada
By: Carol