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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Empathy and efficiency
Empathy and efficiency
Insurer: Trupanion Canada
By: Martin
Brampton, Ontario
Easy...coordinated through the vet office and response within days. Hands free claim. Couldn't be easier. Now only if I had elected a lower deductible :).
Insurer: Trupanion Canada
By: Sante
Literally a lifesaver!
Easy to use online claim form. Claims paid quickly!
Insurer: Trupanion Canada
By: Renee
Desiree was friendly and open to speak with.
Desiree was friendly and open to speak with. She answered a lot of questions that I had and was empathetic straightforward, and kind when giving me information that was harder to hear.
Insurer: Trupanion Canada
By: Kimberly
L. Wong
Claims process is very easy and efficient. Payment was made within five days.
Insurer: Trupanion Canada
By: Laurie
Thank you Trupanion for having our back.
Bruno underwent very serious surgery. His herniated disc had to be removed, and because of his heart problem, the anesthesia was really dangerous in the case of a lengthy operation like this one. But my dog was partially paralyzed and because we reacted very quickly the success was to be within 90% so we went ahead with the surgery. It was a success. The hospital filled out the forms and I just forwarded them to Trupanion. My vet's assistant sent their forms as well. trupanion responded immediately, my claims were processed within a couple of days, and the refund appeared in my bank account within a week after Bruno"s surgery. The refund reflected the conditions of my policy so I was not surprised. In a case like this when you put on your credit card a huge sum and you don't even think of how and when to pay it off, a very fast refund is extremely helpful. Sending a claim from the hospital was one click of a mouse, I did not even deal with the rest, so I was very thankful that this process was so easy. I recommend Trupanion to every one I know. I even wrote to my family in Poland although I don't think you would extend your services to Europe.
Insurer: Trupanion Canada
By: Grazyna
Because you offer quick fair service and my cheque came really soon after my claim
Because you offer quick fair service and my cheque came really soon after my claim
Insurer: Trupanion Canada
By: Corrie
Because of the compassion that was shown when our Callie at less than a year became deathly sick.
Because of the compassion that was shown when our Callie at less than a year became deathly sick.lcould not be thankful enough for the understanding and quick response of Trupanion to help financially and without any hassles. Now Callie is 3 years 6months no signs of reoccurrence. I would and have recommended Trupanion to all my animal lover friends. Thanh you once again.
Insurer: Trupanion Canada
By: Deborah
A Bulldog named Savannah
As always the service you provided is outstanding. Our Bulldog has allergies and other medical conditions, but Trupanion has been there for her since day one, we truly appreciate everything you have done for her and us, keep up the great work, thank you Jim, Sydney, and Savannah,,,,,
Insurer: Trupanion Canada
By: Jim
Only Pet Insurance to have.
Always the best.
Insurer: Trupanion Canada
By: Mark