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Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easily understandable.
Easily understandable.
Insurer: MetLife
By: Chad Bryant
The Met-Life app is so easy to use.
I appreciate the quick response from Met-Life after I submitted numerous claims re my cats. I’ve been using. their app for 3 years and it’s so user friendly.
Insurer: MetLife
By: Chris M.
Easy process
Easy process. Grateful to have had insurance
Insurer: MetLife
By: customer
The app is very easy to navigate
The app is very easy to navigate. It made the process flawless. I am very happ I got this pet insurance.
Insurer: MetLife
By: Phil A
Claims
Claim was processed and reimbursement sent within a week, great service
Insurer: MetLife
By: Sue Butters
Metlife is always there!
Metlife always replied very quickly to any claims and questions. Thanks for being there for us when we needed it!
Insurer: MetLife
By: customer
I was denied the medication my dog is…
I was denied the medication my dog is using because of prior use, well my prior use was the first time and was will an ear ache, prior use that is not consistent or only used on one occasion for the first time should be covered. Vets put dogs on meds all the time
Insurer: MetLife
By: customer
and great…
Seamless navigation in app and great customer service!
Insurer: MetLife
By: Excellent customer service
Good communication and prompt…
Good communication and prompt reimbursement for pet care.
Insurer: MetLife
By: Mary Campbell
It was pretty easy to download the…
It was pretty easy to download the claim. The payment time was really fast and it was direct deposited into my account within days. I really like the quick turnaround.
Insurer: MetLife
By: Sandra Coppens