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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Disappointing experience
After their systems were down still took a week to get claim filed. Another long stretch before I received email saying it was being reviewed. When I was notified that claim had been processed there were numerous deductions for amount or things not covered. Service levels and claims processing, payment has declined significantly over past year. We cover 2 dogs on our policy, seriously considering another provider.
Insurer: Pets Best
By: Trish
fairly easy but had to submit ALL…
fairly easy but had to submit ALL previous records and that seemed excessive
Insurer: Fetch
By: Tacy Faughnder
Your pet is your family
Everything a pet parent can ask for.
Insurer: MetLife
By: Santepheap Ya
It works. They are very formal and responsive
It works. They are very formal and responsive .
Insurer: MetLife
By: Carolina
Quick and easy
The best thing is they pay the insurance payout quickly and expeditiously.
Insurer: Healthy Paws
By: Prakash Chakravarthi
Very good at processing claims, AND at jacking up our premiums
This company is very good and pretty fast at processing claims. The site is easy to use for that purpose. My main issue with them is the price of the coverage and how they have increased it. Over the past 3 years, we have had to move three times. All three moves were less than two miles. We are in the same city and can literally walk from one address to another. We have always used the same two vet practices -- that has not changed at all. But each time we moved, they used that to jack up our premiums. Our monthly is now more than 100% higher than what it was three years ago, and they have refused to give me an explanation for this.
Insurer: Healthy Paws
By: David
Love spot insurance
So glad we decided to get our puppy insurance, especially since our pup was diagnosed with bilateral elbow dysplasia. Customer service was great and filing a claim was fairly simple. They took care of everything and paid the claim in a timely manner. So glad we have spot insurance !
Insurer: Spot
By: Melissa Slonaker
I have had Nationwide Pet Insurance for…
I have had Nationwide Pet Insurance for almost 9 years. I have recommended it to so many people! I have always been very satisfied with them.
Insurer: Nationwide
By: Janice
Claims are handled promptly and…
Claims are handled promptly and efficiently.
Insurer: Healthy Paws
By: Carol Darby