216,087+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Process is Easy Peasy Lemon Squeezy!
The entire process of submitting & processing a claim is so simple! It is by far one of the easiest processes I have every used. From the claim form that is already completed with my policy information, to the online submission & updates to payment. So so so simple!
Insurer: Nationwide
By: Jessica
No complaints
I can only sing the praises of Nationwide. They are very timely in their claim process. They are very clear on what they cover and what they don't. very worth the money for my pups!
Insurer: Nationwide
By: Pam
Outstanding
Best pet insurance company! I would recommend Nationwide pet insurance to any pet parent. The piece of mind the insurance gives you is priceless. Customer service was so helpful in how to file a claim and walked me through the process step by step. I can honestly say that the Nationwide pet insurance helped save our dog's life because we never had to make a decision between medical care and cost. Thank you.
Insurer: Nationwide
By: ann
Nationwide makes our lives easier!
It is such a great idea to have pet insurance to help out with the costs of a furry friend.
Insurer: Nationwide
By: Katie
Expediency and Attentive
I am very grateful of how attentive and thorough the service of processing claims. Eli is healing the way the doctor wanted. She is MUCH better and her eye is healing.
Insurer: Nationwide
By: Linda
Great customer service
Great customer service.
Insurer: Nationwide
By: Daniel
Ins. claim
Handled our claim very quickly! Much appreciated!
Insurer: Nationwide
By: Maricela
I'm reading all these reviews where…
I'm reading all these reviews where customers are getting their claims back in up to 48 hours. Just recently I learned my cat Tessa may have cancer. I have submitted all prior medical records and two claims and it has been over a week. I'm losing money while waiting for them to get back to me. I may have to pay more, and I can't right now because I need the money I should be getting back promptly. Every time I call I explain the situation and I'm told it can take up to two weeks. Come on, my pet is sick. This is the whole reason I went with insurance so in case she did get sick I could get covered and money back to continue. At least show some compassion and let me know what is going on. It's over 7 days, you have all the information you need and my cat is getting more sick and the bills are rising.
Insurer: Figo
By: michele pesca
Automatically rejects every claim.
From the moment we signed up our two pets, Pets Best have rejected literally every single claim we filed. Usually with an "explanation of benefits" email, in other words, "oh that's not covered". On the odd occasion that something was possibly covered, the response was "symptoms already existed previously", where the "symptoms" in question were that the dog had previously in his life thrown up. We are left with the impression of the proverbial predatory insurance company whose entire business model consists of automatically rejecting every claim.
Insurer: Pets Best
By: Jack
You guys are great!
Your claims procedure is easy to use, Questions are answered without hassle. Claims are paid promptly. Good job!
Insurer: Nationwide
By: mark