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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is available and Trupanion coverage helped immensely when a claim can be completed.
Customer service is available and Trupanion coverage helped immensely when a claim can be completed. It doesn't get a perfect 10 because benefits covered are limited.
Insurer: Trupanion Canada
By: Naomi
service is great very helpful
service is great very helpful
Insurer: Trupanion Canada
By: Rebecca
I think the premium is a bit on the high side compared to other insurance companies.
I think the premium is a bit on the high side compared to other insurance companies.
Insurer: Trupanion Canada
By: Debbie
Because my rate has gone from 40 something a month to over 60 in less than a year's time.
Because my rate has gone from 40 something a month to over 60 in less than a year's time...
Insurer: Trupanion Canada
By: Teresa
Love the service but as always in this day and age everything costs.
Love the service but as always in this day and age everything costs...I would love to see more general things covered as well like maybe 1 annual dental...that way u can catch problems before they get bad...more preventative medicine covered...
Insurer: Trupanion Canada
By: Susanne
Not all recognized treatments covered.
Laser treatments for my dog's arthritis deemed preventative when they definitely reduce pain and increase mobility without dangerous side effects of increased sosages of medication. So laser treatments ARE treatments for malady and should be covered.
Insurer: Trupanion Canada
By: Stephen
No prompt responses by phone or email
I had emailed a question and never received a reply back. I have not received yet for my prescription portion of my bill as of today. I am often put on hold a very long time when I call your company for questions.
Insurer: Trupanion Canada
By: Yolanda
Easy and efficient
Everything is easy from enrolling, sending a claim, getting an advice.
Insurer: Nationwide
By: Florence
Excellent customer service.
Prompt claim settlement. Great customer service. Followup on how your pet is doing.
Insurer: Healthy Paws
By: James
Covers lots, quick payment, great service!
I have been with Healthy Paws for over 5 years with one dog and put my second dog on 2 years ago. I have been pleased over the years with all that they cover and the ease of understanding what is covered and by how much. They are VERY prompt with their payments and I often have it in less than 10 business days. There customer service folks are kind, helpful and easy to work with. I have had one small, just a few dollars, increase in the last 5 years.
Insurer: Healthy Paws
By: Kris