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Trupanion is the best
Instead of sleeping in and starting a relaxing Sunday off the way I expected, I woke up to the sound of my French Bulldog having a reverse sneezing episode. The episode itself wasn't unusual, but Harvey's breathing after the incident was cause for concern. After monitoring for about an hour, I had to take Harvey to the emergency vet service in my City. My breeders were worried that Harvey may have pneumonia, and my relaxing Sunday had quickly turned into a stressful one. Unfortunately, like some other unlucky Frenchies, Harvey has suffered from breathing issues in the past. He has already had surgery in an effort to fix the issue and give him a better quality of life (which I was able to afford, thanks to Trupanion). In addition to being very concerned for Harvey's health, my anxiety started to build when I thought about how much the emergency trip to the vet might cost me. I asked the vet's assistant whether the visit would be covered under Harvey's existing condition. They weren't sure, but they offered to call Trupanion for me. 15 minutes later, I was completely relieved to receive word that Trupanion would treat Harvey's visit as a recurrence of his existing condition, and therefore I wouldn't need to pay a new deductible. No hassle, and no questions asked. I didn't even need to speak with Trupanion myself. While it still wasn't the relaxing Sunday I had in mind, Trupanion made my day a lot better than it could have been. In case you're wondering, Harvey didn't have pneumonia, but is currently on medication, which we're hoping will be the first step to getting him back to good health. Thanks, Trupanion!
Insurer: Trupanion Canada
By: Matt
Ease of submitting a claim
I was very pleased with the ease of submitting a claim for my dog's recent veterinarian visit. I had only to photograph my bill, and send it in. I talked to a very friendly and helpful Figo employee who told me exactly what I needed to do. She was very interested in my dog's health problem, and the treatment prescribed by the veterinarian. i'm happy that it is so simple and easy to submit claims to Figo.
Insurer: Figo
By: Adrienne
Quick processing
My two of the three shelties needed a kennel cough oral dose so they can go for grooming. I put the claim in and with in a couple days it said what I was getting back. Another few days and the money was in my account!!! Pets Best Insurance is Great!!!
Insurer: Pets Best
By: Susan
Thank you
Walker became ill. It took me a while to submit my claim but pets best was right on it as quickly as they could. I'm sure plenty of people have this ins. When they needed more info it was all taken care of by pets best. Thank you very much for the services you offer. I'm happy I have ins.
Insurer: Pets Best
By: Jackie
Very Satisfied
I made my claim and recurved the money back within 3 weeks, the only downside was that it took so long to tell me I needed to add more for the claim, once I updated the claim I got the money the next day. I am very satisfied overall
Insurer: Pets Best
By: Kristian
Easy, affordable, a bit slow.
The claim process is simple and easy. The price is more affordable than some other companies. They are maybe a little slower in processing and refunding. I wish exam fees were covered, but that seems pretty standard when it comes to pet insurance. It doesn't look like anyone covers that.
Insurer: Pets Best
By: Glenn
Your customer reps are beyond compare- and at a time when you need their help the most- when terribly stressed over your beloved pet- they are the kind most helpful voice you need to hear.
Your customer reps are beyond compare- and at a time when you need their help the most- when terribly stressed over your beloved pet- they are the kind, most helpful voice you need to hear.
Insurer: Trupanion Canada
By: Carolyn