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Pleasant phone call
The representative on the phone was very helpful, easy to understand and pleasant to speak to.
Insurer: Trupanion
By: Jonathan
This is the first time I tried to make a claim that I believe that was not related to a pre-existing conditions.
This is the first time I tried to make a claim that I believe that was not related to a pre-existing conditions. And I was told that Trupanion was missing some of our pet Sachi's medical records. There was no issues of missing records when it's a pre-existing condition. I am still waiting for a response as to what will be covered. Aloha, Manuel Madeira
Insurer: Trupanion
By: Manuel
Trupanion as a company should be better in its communication with veterinary offices.
Trupanion as a company should be better in its communication with veterinary offices. The customer service rep I spoke to was very pleasant and efficient in filing the claim. I don't blame her for my experience.
Insurer: Trupanion
By: Rachel
Trupanion has always taken care of my claims fairly and promptly.
Trupanion has always taken care of my claims fairly and promptly.
Insurer: Trupanion
By: Elsie
Super great experience!
Trupanion has been awesome! Everything has been super easy and hassle-free. Filing claims is simple and user-friendly and reimbursement arrived really quickly.
Insurer: Trupanion
By: Marion
8+ years of 10 star ratings!
Trupanion has been there for us for over 8 years! I always encourage family and friends with animals to use Trupanion!
Insurer: Trupanion
By: Ashley
Trupanion has been very easy to work with for claims and coverage.
Trupanion has been very easy to work with for claims and coverage. The customer service people are very helpful and professional.
Insurer: Trupanion
By: Kimberly
Trupanion processes claims quickly!
Trupanion processes claims quickly!
Insurer: Trupanion
By: Marc