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Excellent customer service.
I was skeptical of pet insurance but have been pleasantly surprised by the quality of Healthy Paws' customer service and ease in filing claims for my border collie. The customer service representatives whom I've contacted by phone have answered my questions clearly and patiently and with good cheer, and I've appreciated the follow-up emails asking how my dog was doing post operation. Filing a claim once you log in takes a minute or less (download the invoice you receive from your vet) and Healthy Paws notifies you via email of the claim's progress through their system. The process is clean and simple. If I had one request, it would be to reduce the monthly premiums, but Healthy Paws' prices are similar to a number of other carriers, and I'd rather pay for the quality than save a few dollars. I tend to be a tough grader, but Healthy Paws deserves top scores. The policy for my dog has provided excellent value.
Insurer: Healthy Paws
By: James
Quick and no hassle
Quick and no hassle. Good coverage.
Insurer: Pets Best
By: Scott Morrison Frye
Very professional
A very professional, easy process. Loved it!
Insurer: Spot Canada
By: Rafael
I just signed up today for our pup
I just signed up today for our pup, Jaxx. I am totally stoked about the coverage and price for this coverage. I just hope that this policy does not go up astronomically like the previous insurance company I was with and had no claims and doubled plus, for my coverage. The plan with Spot is much better as well. Thanks for sending this offer in my email.
Insurer: Spot Canada
By: Shara
Lifesaver for both pets ans owners
Very fast response and claim processing. Easy online claim submission.
Insurer: Trupanion Canada
By: Davor
Extremely satisfied
We are very satisfied with Trupanion. Our cat was ill for several months earlier this year and required specialized care, diagnostic testing and medications. This level of intervention and care is expensive and we were very fortunate to have Trupanion. I have recommended them to several family members, friends and complete strangers!
Insurer: Trupanion Canada
By: Sherry
Pet Insurance at its Best
Your company has always been the easiest to work with . Thank you
Insurer: Trupanion Canada
By: Lynn
Knew exactly how to help
Your insurance specialist was very helpful in helping me navigate through your system. She helped me renew coverage for my pet and assisted me in filing a claim. I truly am appreciative that she was not only kind but she knew exactly how to help.
Insurer: AKC
By: TERESA
Very professional
A very professional, easy process. Loved it!
Insurer: Spot
By: Rafael
I just signed up today for our pup
I just signed up today for our pup, Jaxx. I am totally stoked about the coverage and price for this coverage. I just hope that this policy does not go up astronomically like the previous insurance company I was with and had no claims and doubled plus, for my coverage. The plan with Spot is much better as well. Thanks for sending this offer in my email.
Insurer: Spot
By: Shara