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Easy claims processing but costly!
Claims experience is always good but my premiums keep going up whether I claim or not. Also, for the high premium cost, I wish more was covered (especially preventative measures like regular vet visits, dental care and vaccines). Those things really add up and between those costs and insurance premiums, some months, it's very costly.
Insurer: Trupanion Canada
By: Janis
Easy to deal with quick payments and prompt replies to questions I had.
Easy to deal with, quick payments and prompt replies to questions I had.
Insurer: Trupanion Canada
By: Lindsay
Easy peasy
Easy to use submitted by my vet! I love easy
Insurer: Trupanion Canada
By: Kaarina
Excellent customer service
Excellent customer service
Insurer: Trupanion Canada
By: Colleen
Great customer service.
I had tried to enter a code for one month of free premiums but the code wasn't being accepted. I phone and spoke to a very pleasant man whom honoured the coupon despite the 24 hour period already expired. I was also able to lower my monthly fee with his assistance.
Insurer: Trupanion Canada
By: Angela
Jules was extremely helpful over the phone.
Jules was extremely helpful over the phone. The website is also easy to navigate if you don't have time to call. Pricing is also fair
Insurer: Trupanion Canada
By: Alexa
Kathleen was very patient knowledgeable personable and gave clear instructions to resolve my concerns.
Kathleen was very patient, knowledgeable, personable and gave clear instructions to resolve my concerns. Thank you.
Insurer: Trupanion Canada
By: Charlene
Krista went above and beyond in our phone call the other day.
Krista went above and beyond in our phone call the other day. I was prepared for more of a sales conversation but we ended up talking about our pugs and it was just nice to actually talk to another pet owner and not to someone trying to ''sell' me more pet insurance.
Insurer: Trupanion Canada
By: Leisha
Monica gave me excellent customer service and answered all of my questions
Monica gave me excellent customer service and answered all of my questions
Insurer: Trupanion Canada
By: Marc
Trupanions Service for my Two Old Dogs
Now that I have my vet. directly contact Trupanion prior to my paying, the process is so much quicker and easier - just completely impressed with the service. thanks larry
Insurer: Trupanion Canada
By: E.