222,947+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,947 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very quick to expedite the claims
Very quick to expedite the claims. Thank you!
Insurer: MetLife
By: CA
Great customer service!!
Great customer service!!
Insurer: Pumpkin
By: Tracy Nowlin
It was fast and easy to set up the…
It was fast and easy to set up the policy for my new puppy. The only issue I had was that you did not have the breed that my puppy is. She is a Newfypoo. So I chose large mixed breed.
Insurer: Nationwide
By: Terry Buckendahl
Glad I called
customer service person 1 and sales person were very nice and knowledgeable- I am glad I called
Insurer: Nationwide
By: Kelly
Quick turnaround on my claims.
Quick turnaround on my claims.
Insurer: MetLife
By: Noah
My recent claim for my dog
My recent claim for my dog, Yoda, I felt like I got the run around. I was informed after filing the claim to provide clinical notes (which I thought I had provided-DC summary was not in fact enough). I requested said notes and in the day it took me to get them and attempt to submit (later in the pm as I work during the daytime) the claim had been closed down and settled for only a fraction of the bill-when it said I had 10 days. Then when calling there were at least 2 calls with 2 different helpers asking me to provide different things to rectify the situation. Ultimately, I had to apply for an appeal to get the situation resolved, which I think it is now. The reason the claim was denied payment upon (or only 50$ towards) was unfounded and felt like a cop out to just settle it unfairly-calling it a "pre-existing" condition. I was disappointed in the amount of time and run around I seemed to get when my dog was violently ill over night and into a holiday-the reason I took him to the pet ER.
Insurer: MetLife
By: Kersten Reyes