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Because your rep explained what had happened to my claim in a very pleasant way.
Because your rep explained what had happened to my claim in a very pleasant way. He had a great customer service attitude and in my opinion is a great asset to your company. He was very upbeat and kept me smiling. I have yet to talk to any of your reps that isn't a great customer service rep. I will always be a trupanion customer.
Insurer: Trupanion
By: Donna
Great decision to join Trupanion
Chris was friendly, a good listener, and answered all my questions. I know I made the right decision based on what I read online and my conversation with Chris.
Insurer: Trupanion
By: Virginia
Very Helpful!
Dan was patient and helpful, answering all my questions.
Insurer: Trupanion
By: Jake
Great Customer Service
Each time I've called Trupanion with a question on a claim etc they customer service person has been excellent. They have all showed compassion and understanding and have been very helpful.
Insurer: Trupanion
By: Anne
Every person I spoke to made sure I understood the terms of the insurance = full disclosure :)
Every person I spoke to made sure I understood the terms of the insurance = full disclosure :)
Insurer: Trupanion
By: Laura
Everyone at Trupanion has always been very helpful answering my questions very knowledgeable and so pleasant.
Everyone at Trupanion has always been very helpful answering my questions, very knowledgeable and so pleasant. My dog and I have belonged to the company for 8 years and it has been this way the whole time. Kudos to the company and all employees.??
Insurer: Trupanion
By: Joan
Staff is always helpful as and courtious
Excellent service
Insurer: Trupanion
By: Maxine