216,087+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Full reimbursement of snake bite
It took about 6 weeks to get processed and paid but they paid all of my two vet visits minus the $200 annual deductible. When I called they answered right alway and even called me back when I left a message. Staff is very friendly. The turn around time could be better but I'm just happy they paid for the expenses of my dogs snake bite. I think its well worth the $35 a month.
Insurer: Pets Best
By: Bethany Auld Nickel
besides the length of his last claim, still not paid, we have been happy
I have been satisfied, not sure why our last claim has not been paid yet or what the hold up is
Insurer: Nationwide
By: Kara
You insurance company is better to deal with then my human insurance.
Great service, better than my human insurance
Insurer: Nationwide
By: Jacque
Love them
The claim system is easy to follow/file and I received very fast response times and reimbursement times. The customer support is also outstanding. Highly recommend
Insurer: Healthy Paws
By: Faith
Reassurance to know that pet medical costs were promptly reviewed and check was sent out!❤️
My Havanese 8 month old puppy became ill and had to go through a series of blood work over a weeks time. This was extremely costly and upsetting as his illness was unexpected. Healthy Paws promptly reviewed each claim, which I immediately uploaded upon paying to the hospital, sent clear explanations of application to the the deductible and quickly sent a check when my deductible was met. I felt lucky that I had the foresight to enroll him when I first got him.
Insurer: Healthy Paws
By: Andrea
Very satisfied
Very happy and satisfied with Healthy Paws. Excellent coverage and support!
Insurer: Healthy Paws
By: Abbie
Reliable
Refunds are quick and easy!
Insurer: Nationwide
By: kristeena
Company reflexively denies claims, and refuses to speak with insured
The sales team is wonderful and accessible, but once you sign up, don't expect to get that level of care ever again. Company denies all claims submitted without adequate explanation. All calls go to a call center in India, most times you can't even get through, and if you are lucking enough to speak with a human and leave a message, it will not be returned. They may eventually honor a claim, but it requires so much effort and time, I'm guessing most people give up. That is a long-honored strategy in the insurance industry, incidentally.
Insurer: Healthy Paws
By: Sydney
Great service
I did much research and found Nationwide to be the best.
Insurer: Nationwide
By: Thomas
Responsive great - would like to do on-line versus mail in claim filing for faster turnaround
Overall great responsiveness and good value for the money compared to other insurers. Would like an on-line claim filing capability versus mailing in claim forms.
Insurer: Nationwide
By: Regina