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A very happy and thankful customer
Everyone told me to sign up for pet insurance when I was making the decision to adopt a puppy a couple months ago. After shopping around and hearing great things from mutual friends, I decided to go with Healthy Paws. Their monthly premium seemed manageable and coverage was described as fair and thorough. Flash forward to a month and a half into owning my sweet new pup, and we suffered our first major freak accident. He wound up getting bounced from ER to vet to ultimately needing emergency eye surgery, and less than 24 hours later, we were faced with a $7,500 bill to save his poor little eye. Luckily I had opted in for the insurance when I first got him, and since our grace period was over, we qualified for the full coverage offered for such a sudden damaging accident. I wound up paying a fraction of what I would have, and was able to upload my bill invoices quickly and easily with their super intuitive app through my phone. I am above and beyond thankful for Healthy Paws and couldn't ask for a better coverage during such a stressful time for me and my pet. They are quick, caring, personable, available, and efficient. I highly recommend them to any and all pet owners!! We are thrilled to be a party of the Healthy Paws family.
Insurer: Healthy Paws
By: Mia
Highly recommend. Paid claim promptly. Easy to communicate with them.
Started processing my claim on day one. Received payment promptly. Staff was very helpful on filing claim. Would definitely would recommend them.
Insurer: Healthy Paws
By: carole
10 out of 10
Great customer service, ease of submitting a claim and prompt reimbursements.
Insurer: Healthy Paws
By: Kim
Thank you Trupanion for giving us peace of mind for our senior puppies health.
Once again Trupanion policy has proved to be worth every penny of the montly cost.
Insurer: Trupanion
By: DAVE
App is very helpful
I love that the app is so easy to use. Starting my claim was easy and straight forward. Attached my receipts right on the app. Got my refund a few days after.
Insurer: Pets Best
By: Heidi Lozano
Be carful, big names you know may have comparable pricing but from the Vet/consumer standpoint, not the easiest to deal with!
Fantastic and easy process. Spoke with many Vets and be carful, while you may find some recognizable names in Pet Insurance at comparable pricing they are not always recognized as the easiest to deal with. Spot got 5 stars from everyone I spoke with.
Insurer: Spot
By: David Clark
Gamechanger!
Healthy Paws has been a game changer for my two cat household! One of my cats developed severe allergies in his first year of life and requires immunotherapy shots every other day. Without Healthy Paws, I don't know how we would have paid for it. Claims are very easy to submit, and they are very prompt to process. We feel very lucky to have Healthy Paws!
Insurer: Healthy Paws
By: Frankie
Very fast processing and reimbursement
Very fast claims processing and reimbursement. All of my vet's sent in their med rec's as soon as I asked them to, and they sent them directly to Healthy Paws. So I'm sure that helped expedite processing of my claims. Except for not paying for exams including emergency exams they paid for everything else at exactly 80% after deductible. Best pet insurance so far.
Insurer: Healthy Paws
By: GININE
I'm very disappointed how this claim was handled
Normally I give the highest rating. Not this time. Two months to put through a 70.00 claim, when I have been paying for Ginger for over two years. Don't you think you should have collected all her info when I first signed her up. That's what my others dogs insurance company did.
Insurer: Trupanion Canada
By: Cathy
You get a pet, you get Healthy Paws
You cannot get a pet and not get Healthy Paws insurance. My dog got pneumonia, needed an emergency vet appointment, and had to have surgery for cysts all during COVID-19. There wasn’t a time where we thought well we need groceries so we will just wait and see if she’s okay because we knew Helathy Paws would have our back. They not only gave us peace of mind during a time of crisis they followed up and sent personal emails to check on my dog. Pretty cool if you ask me.
Insurer: Healthy Paws
By: Ashley