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Always very helpful prompt and friendly!
Always very helpful, prompt, and friendly!
Insurer: Trupanion
By: Donald
Ana and the other representative I called was very helpful in getting me set up with the correct plan and trial.
Ana and the other representative I called was very helpful in getting me set up with the correct plan and trial. I was pleased with the speed of the response when calling in.
Insurer: Trupanion
By: James
Because I've been apart of the Trupanion Team for a pretty good while now and they have show they're true Devotion and they are a true companion
Because I've been apart of the Trupanion Team for a pretty good while now and they have show they're true Devotion, and they are a true companion,
Insurer: Trupanion
By: Rusty
Company is easy to deal with.
Company is easy to deal with.
Insurer: Trupanion
By: Sharon
Efficient Effervescent and helped to solve my concern!
Efficient Effervescent and helped to solve my concern! + 10
Insurer: Trupanion
By: Sheila
Emelie was courteous and patient and was able to clearly communicate answers to my questions.
Emelie was courteous and patient and was able to clearly communicate answers to my questions.
Insurer: Trupanion
By: Janet
Employees are very knowledgeable and friendly and always ask how my pet is doing they take the time to explain all the questions that I ask and they never rush me off the phone.
Employees are very knowledgeable and friendly and always ask how my pet is doing, they take the time to explain all the questions that I ask and they never rush me off the phone. Trupanion is the best. Please keep up the great work
Insurer: Trupanion
By: Gail
Best pet insurance
Excellent turnaround. They pay the vet bill as I'm checking out. plus their deductible covers the problem for life. Even if it comes back years later.
Insurer: Trupanion
By: Anne
So far so good
So far so good! I hope the claims process is as easy as signing up!
Insurer: Spot
By: Elizabeth Perlin
Increased rates 33% during COVID, says too bad
I've had Healthy Paws Pet Insurance for my dogs for almost 10 years now; Stella was, and Luna is a part of our family. It's important that they get the best care without worrying about the financial impact if they got seriously hurt or sick. While literally every other insurance company (from health to auto and home) is sending their customers REBATES and rate reductions, Healthy Paws is INCREASING Luna's rate by $10/month (up 33%!) (No claims, by the way) Their response is that it was a rate increase across the board in NV, approved before COVID ever hit and there's nothing they can do. I call B.S.. COVID happened and people and business have to ADAPT to the reality of the world. So they just lost a 10 year old customer to Lemonade pet insurance, who is giving me better coverage at a cheaper price than Healthy Paws BEFORE the increase. Screw you, Healthy Paws, for screwing your customers with an obscene 33% increase in premium cost during this time of national emergency.
Insurer: Healthy Paws
By: Jason