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I have always had a positive customer service experience.
I have always had a positive customer service experience.
Insurer: Trupanion
By: Deborah
I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago.
I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago. I spoke with representatives of your company at the time about this. I have told my clients about this experience as well.I feel your company mishandled it and I hope you will change that part of the policy in the future.
Insurer: Trupanion
By: Barbara
I have purchased Trupanion plans for 2 different dogs and it enabled me to give treatment to my dogs which I would not have been able to do without insurance.
I have purchased Trupanion plans for 2 different dogs and it enabled me to give treatment to my dogs which I would not have been able to do without insurance.
Insurer: Trupanion
By: Andrea
I just had an online chat to answer some questions.
I just had an online chat to answer some questions. I was quick and very reassuring.
Insurer: Trupanion
By:
I love this company always helpful!
I love this company, always helpful!!
Insurer: Trupanion
By: Candida
It is getting awfully expensive but I really like the company and the customer service.
It is getting awfully expensive, but I really like the company and the customer service.
Insurer: Trupanion
By: Nicola
Jules was terrific very pleasant and knowledgeable
Jules was terrific, very pleasant and knowledgeable
Insurer: Trupanion
By: Lillian
Krista was super friendly informative and professional!
Krista was super friendly, informative and professional!
Insurer: Trupanion
By: Chris