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Great Company, Claim Process is a Breeze
I am so glad that we decided to get Healthy Paws insurance for our dog on recommendation from friends. They are quick to respond to questions and the process to submit a claim for review could not be easier. Following a surgery or unexpected vet visit is always stressful and the last thing I want to do is discuss insurance logistics over the phone. The Healthy Paws process is so simple, I upload my invoice and they review quickly. Their response is very clear and professional on what they are reimbursing and why. We are so thankful to have pet insurance when we’ve encountered unexpected and expensive vet visits! I highly recommend this company, they are easy to work with and we have been very pleased with the reimbursements we have received.
Insurer: Healthy Paws
By: Kayla
Thank you, Trupanion...I am so impressed!!!
We have had our maltipoo, Buttons, covered by Trupanion, since 2013. We have been so fortunate, to have never put in a claim, until 2 weeks ago. Last year, she developed an allergic dermatitis, which has been well controlled, with Apoquel, which is fairly expensive. Two weeks ago I gathered all my medication receipts, mailed them to Trupanion, along with the claim form, and as of this morning, all my claims have been completed and paid...I think that is amazing, and I thank Trupanion, so much!
Insurer: Trupanion
By: Jan
Simple Claim Submission Pprocess
Claim submission process was simple. Processing time was adequate, with appropriate it updates and information.
Insurer: Figo
By: Brian Taylor
Great investment
Excellent company. I use them for my dog and cat
Insurer: Embrace
By: Ken
Success
We were very happy with our choice. The claim was easy to file. The reimbursement into our checking account was fast. And the monthly cost is reasonable.
Insurer: Healthy Paws
By: Ginger
Great friendly service needing a small improvement...
The company is great to deal with. Easy signup and streamlined claim process. Customer service is easy to connect and is very personable to deal with. One star was taken away due to the company's lack of transparency. This issue can be rectified if the client performs due diligence before signing up but there is a "pre-enrollment exam" that is required and that requirement is not very clear in the brochure or on its website. An awkward interaction was necessary to resolve this issue but fortunately, the company's amicable customer service came through and resolved the issue satisfactorily. Otherwise, I highly recommend this service to pet owners.
Insurer: Healthy Paws
By: Eddie
Healthy Paws Pet Insurance is a Great Choice!
I am so thankful we got Healthy Paws Pet Insurance for our dog! Speaking to the team whenever an issue comes up is easy, and they've helped us pay for costly procedures over the past couple of years. I highly recommend Healthy Paws Pet Insurance!
Insurer: Healthy Paws
By: Rebecca W
The website was very easy to understand
The website was very easy to understand
Insurer: Spot
By: Jesus Estremera
Healthy Paws Pet Insurance is a Great Choice!
I am so thankful we got Healthy Paws Pet Insurance for our dog! Speaking to the team whenever an issue comes up is easy, and they've helped us pay for costly procedures over the past couple of years. I highly recommend Healthy Paws Pet Insurance!
Insurer: Healthy Paws
By: Rebecca
The company is great to deal with
The company is great to deal with. Easy signup and streamlined claim process. Customer service is easy to connect and is very personable to deal with. Almost took away one star due to the company's lack of transparency. This issue can be rectified if the client performs due diligence before signing up but there is a "pre-enrollment exam" that is required and that requirement was not very clear in the brochure or on its website. An awkward interaction was necessary to resolve this issue but fortunately, the company's excellent customer service came through and resolved the issue satisfactorily. Otherwise, I highly recommend this service to pet owners. I did not expect my healthy 2 year old Maltipoo to injure herself playing fetch but it did and needed a deep pocket medical atttention and in the end, Healthy Paws came through.
Insurer: Healthy Paws
By: Eddie Lee