154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 06, 2020

Pets Best is a scam

Pets Best is a scam. They don't process claims in a timely manner. They deny claims based on false statements and documentation. I'm taking them to court. Do not do business with this company.

Insurer: Pets Best

By: Frances

August 06, 2020

So grateful for healthy paws!

We have had a wonderful experience with Healthy Paws. The process is super simple and easy to understand unlike pet insurance I've used in the past. My dog was recently diagnosed with lymphoma and not having to stress about the cost of her treatment has been a dream come true. She's responding well to the chemo and we are so happy to get more time with her.

Insurer: Healthy Paws

By: Isabelle

Useful
August 06, 2020

No reason

No reason

Insurer: Trupanion

By: Bernice

Useful
August 06, 2020

Hiccup with Online Claim Submission

Claim submitted online, but for some reason, the invoice from vet was not received by Trupanion, and I was asked to resubmit by email. No feedback as to what went wrong with the online submission, but the claim was processed promptly after that hiccup, as per usual.

Insurer: Trupanion Canada

By: Philip

Useful
August 05, 2020

Thankful customer!

Everyone told me to sign up for pet insurance when I was making the decision to adopt a puppy a couple months ago. After shopping around and hearing great things from mutual friends, I decided to go with Healthy Paws. Their monthly premium seemed manageable and coverage was described as fair and thorough. Flash forward to a month and a half into owning my sweet new pup, and we suffered our first major freak accident. He wound up getting bounced from ER to vet to ultimately needing emergency eye surgery, and less than 24 hours later, we were faced with a $7,500 bill to save his poor little eye. Luckily I had opted in for the insurance when I first got him, and since our grace period was over, we qualified for the full coverage offered for such a sudden damaging accident. I wound up paying a fraction of what I would have, and was able to upload my bill invoices quickly and easily with their super intuitive app through my phone. I am above and beyond thankful for Healthy Paws and couldn't ask for a better coverage during such a stressful time for me and my pet. They are quick, caring, personable, available, and efficient. I highly recommend them to any and all pet owners!! We are thrilled to be a party of the Healthy Paws family.

Insurer: Healthy Paws

By: Mia

Useful
Verified August 05, 2020

A very happy and thankful customer

Everyone told me to sign up for pet insurance when I was making the decision to adopt a puppy a couple months ago. After shopping around and hearing great things from mutual friends, I decided to go with Healthy Paws. Their monthly premium seemed manageable and coverage was described as fair and thorough. Flash forward to a month and a half into owning my sweet new pup, and we suffered our first major freak accident. He wound up getting bounced from ER to vet to ultimately needing emergency eye surgery, and less than 24 hours later, we were faced with a $7,500 bill to save his poor little eye. Luckily I had opted in for the insurance when I first got him, and since our grace period was over, we qualified for the full coverage offered for such a sudden damaging accident. I wound up paying a fraction of what I would have, and was able to upload my bill invoices quickly and easily with their super intuitive app through my phone. I am above and beyond thankful for Healthy Paws and couldn't ask for a better coverage during such a stressful time for me and my pet. They are quick, caring, personable, available, and efficient. I highly recommend them to any and all pet owners!! We are thrilled to be a party of the Healthy Paws family.

Insurer: Healthy Paws

By: Mia

August 05, 2020

Highly recommend. Paid claim promptly. Easy to communicate with them.

Started processing my claim on day one. Received payment promptly. Staff was very helpful on filing claim. Would definitely would recommend them.

Insurer: Healthy Paws

By: carole

Useful
August 05, 2020

10 out of 10

Great customer service, ease of submitting a claim and prompt reimbursements.

Insurer: Healthy Paws

By: Kim

Useful
Verified August 05, 2020

Thank you Trupanion for giving us peace of mind for our senior puppies health.

Once again Trupanion policy has proved to be worth every penny of the montly cost.

Insurer: Trupanion

By: DAVE

Useful
August 05, 2020

App is very helpful

I love that the app is so easy to use. Starting my claim was easy and straight forward. Attached my receipts right on the app. Got my refund a few days after.

Insurer: Pets Best

By: Heidi Lozano

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