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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Tons better than VPI/Nationwide Pet Insurance
I originally was a customer of VPI/Nationwide Pet Insurance due to a large discount offered via my place of employment. However, due to various difficulties (claims always denied, limited coverage options for senior pets, and too many exclusion policies) with VPI over the course of 3 years, I finally canceled my insurance with them and chose to pay out of pocket for Pets Best. I have made one claim so far with PB and had absolutely no issues - claim was processed promptly, very easy to use their app, and received the 90% coverage reimbursement after co-pay and deductible. Yes, it was cheaper with the employer paid pet insurance discount in terms of monthly premiums, but I am getting more value for my money now paying the PB premiums and much more peace of mind.
Insurer: Pets Best
By: Melanie
Horrible Service
Tried to defer my insurance due to the pandemic. Healthy Paws refused to defer and charged me several month until I asked for a cancellation. They will do whatever it takes to take your money and avoid payout.
Insurer: Healthy Paws
By: Steve
Best Insurance and Service
I've had my male Siberian Husky insured by Embrace for over 5 years. I've only recently had to make claims in the past two years - quite a few. They are always helpful and supportive and go above and beyond to settle any questions. The policy is easy to understand and if you're not sure, they are just a phone call away. The claims get settled very quickly as well with direct deposit into my bank account within 10 or so days. I highly recommend them to my friends and clients (I'm a professional dog trainer and behavior consultant).
Insurer: Embrace
By: Nannette
Trupanion is great and I would recommend them to anyone.
Trupanion is great.
Insurer: Trupanion Canada
By: Jean
What your pet needs
Haven't had any problems with Embrace. They respond quickly to submitted forms and provide detailed replies.
Insurer: Embrace
By: Bill
Easy user experience
Easy explanation. User Flow was smooth. The price was competitive. The idea of going to any vet and submitting the claim directly is great. I want to be in charge of submitting the claims.
Insurer: Spot
By: Alex Kishinevsky
Healthy Paws saved the day!
I signed up for the insurance back in February. I was hoping never to need it but figured it was a good safety net. In July my dog was diagnosed with cataracts in both eyes needing surgery. The cost was over 4,000, and I was thinking that the insurance may try to find a reason to deny it. We did the surgery and submitted the claim. A week later my 90% reimbursement was approved no problem! I was so pleasantly surprised. I've had a loss of income due to Covid, and this has been an amazing experience. Thank you so much Healthy Paws!!!
Insurer: Healthy Paws
By: Reinaldo
Healthy Paws saved the day for me!
After only 5 months of being a customer of Healthy Paws, my dog was diagnosed with cataracts in both eyes. He required surgery costing almost $4,300. I've lost income due to Covid, and this was a cost I was definitely not expecting. I submitted the claim, and less than a week later it was approved! I thought there may be some kind of issue, but they approved it no problem. Thank you so much Healthy Paws!!!
Insurer: Healthy Paws
By: Reinaldo Moll