154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 10, 2020

All my calls were answered in a timely manner the representatives I spoke to were very polite courteous and assisted me with all questions I had to address.

All my calls were answered in a timely manner, the representatives I spoke to were very polite, courteous and assisted me with all questions I had to address.

Insurer: Trupanion

By: Alex

Useful
August 10, 2020

All of my questions were answered in an accurate and professional manner.

All of my questions were answered in an accurate and professional manner.

Insurer: Trupanion

By: Vivian

Useful
August 10, 2020

Love Trupanion

Always a quick turnaround on my claims and hassle- free.

Insurer: Trupanion

By: Lisa

Useful
August 10, 2020

Peace of mind that her bills are paid

Always efficient and keep me in the loop. Thank you!

Insurer: Trupanion

By: Alison

Useful
August 10, 2020

Quick response and reimbursement.

Appreciated how quickly you reviewed my claims and deposited money onto my acct.

Insurer: Trupanion

By: Kristy

Useful
August 10, 2020

Not much is covered

As much as my deductible is low. You don't cover most services and do not pay enough to make it worth it. Stuck with the insurance as long as my pup was with me but will choose other coverage and recommend other as well.

Insurer: Trupanion

By: Jeff

Useful
August 10, 2020

Because your team was responsive helpful kind and compassionate to me.

Because your team was responsive, helpful, kind and compassionate to me. Nine years ago, my vet's office told me Trupanion was the best. This is my first claim and I agree and have already recommended you to friend's numerous times. Now, I have firsthand experience. Thank you for letting me focus on getting my dog medical care without worrying about the mounting charges.

Insurer: Trupanion

By: Carole

Useful
August 09, 2020

We did a plan last year

We did a plan last year, we know everything that covers and not, but when we used something that should be cover and we call them because they did not accept and always give us excuses, we are so unhappy with the services because we already spent a lot of money and they never cover. So upset the service, to be honest.

Insurer: Trupanion Canada

By: Adriana Valentini de Lima

August 09, 2020

We owe our cat's life to Healthy Paws!

My cat has been insured by Healthy Paws since she was a kitten, for almost 10 years now. When our monthly premium increased a substantial amount this year (from $34 to $61), I strongly considered canceling her policy because I was so frustrated with the huge jump in cost. I took more time to think about it and realized that I had never had a bad experience with them otherwise, and that my cat was more likely to need costly medical care as she got older, so I stuck with the policy. THANK GOODNESS I STUCK WITH THE POLICY. A few months after the increase, my cat developed an obstruction that required emergency surgery to remove, then she developed severe sepsis following the surgery and almost died. She spent almost three weeks in the ICU and required a second surgery to remove dead tissue that the infection killed. We NEVER would have been able to afford this level of care for our cat without Healthy Paws. Even though I knew she was absolutely covered under her policy for these events, I still called several times to check in and was always reassured that was the case. When she was discharged from the hospital, I submitted a claim to Healthy Paws for $18,846; they reimbursed me $16,961 (90%, and I had already met my $100 deductible earlier in the year) via direct deposit EIGHT BUSINESS DAYS LATER. They even sent me a few follow up emails to see how my cat was doing with her recovery. While I can understand the gripes about the monthly premium increase, I don't understand the complaints about anything else. When I called, I was never on hold for longer than 10 minutes, and was often connected to someone after a few rings. I understood my policy back and front and knew that Healthy Paws would cover what had happened. Because of Healthy Paws, we were able to say YES to everything that would provide our cat with the best possible care at the only facility in our state that has a Vet who is board certified in Critical Care. Our cat is now home and improving rapidly every day. We're so incredibly grateful that we had Healthy Paws on our side, and we're telling everyone we know about it. Thank you, Healthy Paws!

Insurer: Healthy Paws

By: Alexis

Useful
August 09, 2020

The best insurance company by far.

This people are amaizing and they really care about out pet, the follow they do is impressive

Insurer: Healthy Paws

By: juan

Useful

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