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Customer service has been great !
Customer service has been great !..
Insurer: Trupanion
By: Consuelo
customer service was not nice didn't matter who I spoke to.
customer service was not nice, didn't matter who I spoke to. also, incredibly expensive compared to other plans and when I called to see if there was a way to lower my monthly fee, she actually laughed and told me it was going way UP because I had moved from CA to FL. Told me it was "my fault" for moving to the most expensive place for pet insurance in the country. uh, yeah - -I'm OUT.
Insurer: Trupanion
By: Laura
Excellent Experience
Customer service was very knowledgeable, efficient, and quick to follow-up with emails. Hospital was able to submit my paperwork directly to Trupanion. They covered what they said they would. Reimbursement was very quick.
Insurer: Trupanion
By: Darice
Insurance worth the cost.
Easy and reassuring.
Insurer: Trupanion
By: David
Every experience I have had with Trupanion has great.
Every experience I have had with Trupanion has great. The staff has helped me both on line and on the phone. So Glad my Vet talked me into signing up!!!
Insurer: Trupanion
By: Lee
Every time I contact trupanion everyone is always polite and very hepful.
Every time I contact trupanion everyone is always polite and very hepful. They listen and do their best to assist you.
Insurer: Trupanion
By: Leiba