217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Price customer support and I like the fact that trupanion pays upfront instead of reimbursing .
Price, customer support and I like the fact that trupanion pays upfront instead of reimbursing .... At least I hope it works for me that way... haven't had to use it yet.
Insurer: Trupanion
By:
I would give everyone I have talked to a 10.
I would give everyone I have talked to a 10. I wish I could give you 10 for using caller ID to identify me. You are literally the first customer service company to implement a technology invented in 1977. Keep up the good work Trupanion!
Insurer: Trupanion
By: Aliana
Your very efficient and helpful
Your very efficient and helpful
Insurer: Trupanion
By: Gloria
There was an immediate and fficient response to my request.
There was an immediate and fficient response to my request.
Insurer: Trupanion
By: Mary
Rep was helpful and pleasant.
Rep was helpful and pleasant.
Insurer: Trupanion
By: Heather
Incredible service
Incredible service
Insurer: Trupanion
By: Daniela
Service representative was friendly helpful and patient.
Service representative was friendly, helpful and patient. She was thorough in answering my questions.
Insurer: Trupanion
By: Sarah
Phenomenal Service
My senior dogs have several different health conditions each. It is easy to file a claim using the online and mobile forms and upload the pictures of the receipts/invoices. The communication from Trupanion is also helpful, as there is a notification email when the claim is received and also when it is paid out and direct deposited into my checking account (or applied to the deductible). I also loved the new feature that asked me if I wanted to get text alerts, which was also helpful.
Insurer: Trupanion
By: Lisa