215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claim was processed promptly
The claim was processed promptly, and I receive payment within a few days of submission.
Insurer: Pumpkin
By: KP
Exceptionally slow claims processing
We selected Pets Best at the recommendation of friends, who said they were fast and easy to work with. This hasn't been our experience unfortunately. So far we've submitted 2 claims but both have taken a very long time to be resolved (2nd one has been pending for a month).
Insurer: Pets Best
By: Lindsey Bellere
Easy!
Easy submission of claims and associated approval process.
Insurer: MetLife
By: Amy Scott
Relatively easy to download data…
Relatively easy to download data through the app to receive my payment.
Insurer: MetLife
By: Bernie
Complete information makes all the difference!
I've had great results obtaining reimbursement when I am sure to submit the past 6 months of vet records along with invoices and claim information. It didn't go as well with the approach of "Don't have it? No worries, we will reach out to your vet." Those claims got denied most of the time. So, when you submit everything up front, and each item as its own claim, they do deliver and I'm happy to say that I've renewed the annual plan for both of my dogs.
Insurer: Spot
By: M & M Smith
Easy Experience
I’ve always had an easy experience. Claim process is easy as pie through the app. Same with getting reimbursed. Everything is streamlined and rarely have to talk to people. It’s great and I always recommend ya’ll to other pet people.
Insurer: MetLife
By: TNJ
The claim process was super simple to…
The claim process was super simple to file and I was surprised how quickly I received my reimbursement.
Insurer: Spot
By: Erica Wilkerson
This insurance is amazing
This insurance is amazing. My bulldog has had many vet visits and I couldn’t ask for a better pet insurance. It simple to use, so customer friendly. My policy covers exactly what they told me it would. No surprises and it’s well worth the money. Sticking with them.
Insurer: Spot
By: Debra Roth
Premium discount confusing
Premium discount confusing, as was enrollment fee.
Insurer: MetLife
By: KKS